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ITS helps deploy Sunapsis immigration case management software

January 25, 2023

ITS Enterprise Applications has helped UNC Global’s International Student and Scholar Services (ISSS) office roll out a new immigration case management software to allow for electronic streamlined processing and enhance user experience and compliance. In November, Enterprise Applications and ISSS … Continued

Enhanced RAM Reports tool replaces PI Dashboard 

January 6, 2023

To streamline the sources of financial data for sponsored projects, ITS and the Office of Sponsored Programs have developed a more robust and detailed reporting tool for sponsored projects. This enhanced tool, called RAM Reports, replaces the PI Dashboard in … Continued

Meet the ITS team: Middleware

October 18, 2022

This piece showcasing ITS’ Middleware team is the first in an occasional Meet the Team series.  Middleware is one of three teams within the Data Reporting Environments & Application Middleware (DREAM) division of ITS. The other teams within DREAM are Middleware, PeopleSoft and … Continued

ITS Service Desk adopts fully virtual training model

November 11, 2020

The ITS Service Desk prides itself on adapting to change, so when it looked as though the COVID-19 pandemic was going to last longer than the state’s initial lockdown, the team already had multiple plans in place. One of those … Continued

Innovative network analyst retires after 30 years

May 26, 2020

After more than 30 years of state service, Hiawatha Demby, Applications Analyst with ITS Communication Technologies, will retire at the end of May. During his time at UNC-Chapel Hill, Demby worked for several departments, saw campus technology support offices evolve … Continued