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Student workers play key role at ITS Service Desk

October 13, 2022

Whether it’s reading a syllabus on Canvas, going to office hours on Zoom or writing an essay on Microsoft Word, UNC-Chapel Hill students use technology every day. They have many questions and need troubleshooting help for all that technology. Providing … Read more

A student’s perspective on digital accessibility training

July 21, 2022

Lila Davidson has been a student worker for ITS Communications since March 2022. In this first-person piece, she discusses experiencing her first digital accessibility training with the Digital Accessibility Office, a unit housed within ITS. But first, a little more … Read more

Information Security Office releases podcast’s 5th season

July 14, 2022

Cybersecurity podcast Data@Rest released its fifth season on May 13. It is available on podcast apps such as Spotify and Apple Podcasts, as well as the web.  The Information Security Office launched Data@Rest in 2019 as a collaboration between Michael … Read more

ITS assists with UODI website redesign

June 16, 2022

The University Office for Diversity and Inclusion launched its redesigned department website on May 5. ITS Digital Services, UNC Creative and SouthStar Strategies LLC collaborated with UODI on the redesign.  The UODI, which gained its current name in 2018 and … Read more

Dave Scott starts work today as MDS manager

May 31, 2022

Dave Scott steps into the role of ITS Managed Desktop Services (MDS) manager today, May 31, after nearly 22 years with the Chapel Hill-Carrboro City Schools. Scott replaces Anne Vail, who served as MDS manager from 2016 to 2021. Experience … Read more