If you ask UNC-Chapel Hill student Jessica Walker what she does as an ITS Change Management intern, she’ll tell you it’s “a little bit of everything.”   Change Management is the group within ITS that communicates and eases technical transitions for … Read more

Whether it’s reading a syllabus on Canvas, going to office hours on Zoom or writing an essay on Microsoft Word, UNC-Chapel Hill students use technology every day. They have many questions and need troubleshooting help for all that technology. Providing … Read more

Dave Scott joined ITS as Managed Desktop Services (MDS) Manager on May 31. We checked in with him to see how his first months on the job are going. What have you and your team been working on?  The MDS … Read more

Lila Davidson has been a student worker for ITS Communications since March 2022. In this first-person piece, she discusses experiencing her first digital accessibility training with the Digital Accessibility Office, a unit housed within ITS. But first, a little more … Read more

Cybersecurity podcast Data@Rest released its fifth season on May 13. It is available on podcast apps such as Spotify and Apple Podcasts, as well as the web.  The Information Security Office launched Data@Rest in 2019 as a collaboration between Michael … Read more

The University Office for Diversity and Inclusion launched its redesigned department website on May 5. ITS Digital Services, UNC Creative and SouthStar Strategies LLC collaborated with UODI on the redesign.  The UODI, which gained its current name in 2018 and … Read more

Dave Scott steps into the role of ITS Managed Desktop Services (MDS) manager today, May 31, after nearly 22 years with the Chapel Hill-Carrboro City Schools. Scott replaces Anne Vail, who served as MDS manager from 2016 to 2021. Experience … Read more