In its multi-year project to migrate University’s phone service to AT&T from Verizon, ITS has now moved about 7,000 phones over to the AT&T network and will soon port its largest batch of phones so far. ITS has 13,500 working … Read more
The Information Security Office has named Alex Everett as information security operations manager. In his new role effective January 10, Everett will help manage ISO’s Operations and Incident Handling team and the Network Security team. He previously led ISO’s IT … Read more
ITS Digital Services has created a new WordPress plugin that improves functionality, offers additional customization options, and addresses accessibility issues. Digital Services developed the plugin to replace two legacy plugins that caused accessibility issues and were no longer supported by … Read more
The new year is a great time to prioritize digital hygiene and organization. Ensure you have strong passwords and use LastPass to manage your passwords, report phishing using the new reporting button within Outlook email, make certain that website links … Read more
On December 16, Dennis Schmidt, Chief Information Security Officer, sent out this formal notice asking campus to be super vigilant against increasingly sophisticated cyber criminals. This week our campus was targeted by phishing attacks using a radically different and alarming … Read more
Relief awaits all campus employees who have ever felt frustrated trying to understand their responsibilities for accessing or controlling access to University data and couldn’t figure out whom to ask or where to go for answers. For a professor using … Read more
On January 6, 2022, ITS will be able to turn off 16 servers, free up capacity on other infrastructure like UCS and Splunk, and save staff time simply by moving the campus to a cloud-based method of authenticating to use … Read more
Over the course of the pandemic, consider how many COVID-19 questions you’ve had for the University, whether about testing, vaccine attestation or more recently, vaccine requirements resulting from the new executive order for employees of federal contractors. Now multiply that … Read more
Lee Hyde is the Program Director of ResNET, which is a unit within ITS Customer Experience & Engagement. At ResNET, he’s one of four full-time staff members, 46 student Residential Computing Consultants (RCCs) and 14 student Gaming Assistants. Hyde, who … Read more
Customer Case Study Alexander Murph (who goes by “Murph”) is a fourth-year Ph.D. candidate, working under Jan Hannig, in the Department of Statistics and Operations Research (STOR) at UNC-Chapel Hill. Murph started using Longleaf in early 2020 when beginning work … Read more
The effort started as a simple request through help.unc.edu. The Office of Human Resources was seeking an automated process to collect and display messages of thanks on a special web page for Carolina’s Employee Appreciation Day. From ITS, Sheila Corcoran, … Read more
This week, when undergraduate students began the first wave of registering for Spring 2022 classes, they registered in ConnectCarolina in a completely different way. In fact, this new way of registering marks the first major redesign of undergraduate registration since … Read more
