Internal and external audits are an important part of a continuous IT improvement cycle and successfully completing an audit is always a celebrated milestone. During the fiscal year, an ITS project team and many staff members across the organization contributed … Read more

The ITS Service Desk now takes appointments at the SASB North location. On October 21, the Service Desk launched a pilot program to accept appointments at SASB North for students, faculty, staff, retirees and anyone else associated with UNC-Chapel Hill … Read more

UNC-Chapel Hill is committed to providing a welcoming and inclusive environment that includes making its digital resources and services accessible to all users. The University’s goal is to provide proactive compliance with obligations under the Americans with Disabilities Act (ADA) … Read more

As October’s National Cyber Security Awareness Month comes to a close, we thought it appropriate to share this story, which first appeared in the 2017-2018 ITS Annual Report. Other information security posters have come and gone at UNC-Chapel Hill, but … Read more

“Making the Connections” was not just the theme of the 2018 ConnectCarolina User Conference, it proved to be the aspect participants found most meaningful. As Payroll Director Walter Miller said, “The ConnectCarolina User Conference was an immensely valuable time to … Read more

ITS has published its fifth consecutive annual report. The 2017-2018 Annual Report shares the department’s achievements over the past year in enhancing the technology capabilities for the UNC-Chapel Hill campus community. ITS has focused over the past academic year on … Read more

The third annual Tar Heel Tech Fair drew an estimated 600-700 members of the UNC-Chapel Hill campus community for free food, swag, prizes, information about tech services, and a visit with a 6-foot-tall plush fish. ITS organizes the Tech Fair … Read more

Zoom web conferencing is now available to all UNC-Chapel Hill faculty, staff and students. The University has licensed educational pro accounts, enabling users to host online meetings with up to 100 participants. Anyone with an active Onyen can create a … Read more

Carolina Technology Consultants boosted engagement among the University’s IT professionals and facilitated discussion of the latest technologies at the group’s annual BarCamp unconference on May 17. BarCamp drew 50+ More than 50 technologists from across the University and beyond came … Read more

UNC-Chapel Hill will retire the Andrew File System (AFS) on November 13, 2018. The statement is simple. More interesting and intricate, however, are the prudent steps the campus is taking to assist users through the decommissioning process and the history … Read more

Since February, instructors and students at Dey Hall have benefited from a new active-learning classroom created with a seldom-used approach to renovation. ITS Teaching & Learning and other University groups collaborated to convert Dey 205 and 207 into one larger, … Read more

Down the hill and through the woods, Carolina’s Outdoor Education Center on Country Club Road needed more reliable and less expensive phone and internet service. The center’s carrier wasn’t promising service improvements any time soon, and leasing an energy company’s … Read more