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Meet the ITS Service Desk: Tier 2

September 30, 2024

What is the ITS Service Desk, and more specifically, Tier 2? The ITS Service Desk provides support for students, staff and faculty, serving as the front door for technical requests across campus. When campus members need more advanced support, Tier … Read more

Meet the ITS Service Desk: Tier 1

September 11, 2024

What is the ITS Service Desk, and more specifically, Tier 1? The ITS Service Desk is more than just a help desk; it’s the front door for technical requests across campus, providing students, faculty and staff with the support they … Read more