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A Q&A with Kim Stahl of the ITS Policy Office

February 8, 2017

In this Q&A, IT Policy Facilitator Kim Stahl of the ITS Policy Office at UNC-Chapel Hill explains the role of the ITS Policy Office, what she’s working on in 2017 and why this work matters. This Q&A is the first … Continued

2-Step Verification launching on October 5

September 22, 2016

On October 5, UNC-Chapel Hill will implement 2-Step Verification, a process designed to secure and safeguard personal information and vital University data and credentials. At a time when phishing scams are becoming ever more frequent on our campus, this enhancement … Continued

6AM Update – Campus Email Outage

June 10, 2016

As you are probably aware, yesterday, June 9th, ITS experienced a significant degradation of email service. Teams have been working around the clock to troubleshoot and are working directly with the vendor on the issue. What to expect today Because … Continued

ConnectCarolina mobile now available in CarolinaGO app

August 14, 2015

Welcome back to campus! As many of you know, CarolinaGO (the University’s mobile app) was developed and launched by students in partnership with ITS last year. We are excited to announce that a mobile version of ConnectCarolina is now available … Continued

Mobile-Friendly Single Sign-On Page Launches

August 5, 2015

At 5PM on Wednesday, August 5, ITS will introduce an improved single sign-on (SSO) login page. The new login screen will be mobile-friendly, making it easier for you to sign in to technology services from your tablet and mobile devices. … Continued

Sakai Outage – April 26-28, 2015

April 26, 2015

Summary: ITS is aware of and working on Sakai performance issues. Issues have appeared sporadically since the afternoon of Sunday, April 26. We apologize for the inconvenience that this is causing our students and faculty. Our staff is working hard … Continued

March 8th email outage and important changes to Heelmail

March 5, 2015

​WHO All users with (Office 365) email account WHEN Sunday, March 8 from 8AM – 4PM WHAT Information Technology Services is making a change to how email logins are authenticated. There will be an email outage on Sunday, March … Continued