Zoom AI Companion is designed to enhance productivity and collaboration during meetings by enabling participants to ask AI Companion questions without interrupting the meeting, sending summaries with action items after meetings, and creating smart recordings.
To protect user privacy, individual Zoom AI Companion features will be disabled by default. You will see a new AI icon in the Zoom toolbar, even if you choose not to enable or use Zoom AI features. When Zoom AI Companion is active during your meeting, you will see an AI symbol in the upper part of your screen. ITS recommends you consider best practices before you enable Zoom AI Companion features.
Get more from your meetings with Zoom AI
By leveraging AI capabilities within tools such as Zoom, the University can provide a more inclusive and accessible environment, streamline administrative tasks and enhance everyone’s overall experience.
At UNC, you have the option to enable Zoom AI Companion for Meetings, Team Chat, Smart Recording and Clips.
Zoom AI Companion helps you maximize your meetings, both during the meeting and after the meeting ends. With Meeting Summary, you receive comprehensive recaps with action items to keep everyone on track. Meeting Questions enables participants to ask questions without interrupting the flow of the meeting. Smart Recording captures key moments and insights, and Clips enables you to easily create and share short video segments outside of a meeting. You can read more about each of these features from Zoom.
Best practices, security and privacy
Before you enable Zoom AI Companion features, take a moment to review best practices. Because Zoom AI Companion can transcribe and share your meetings, potentially with all participants, you need to be mindful of the contents of your meeting and how you share that content with others.
Notify participants
Let meeting participants know that you’re using Zoom AI Companion. If you have Zoom AI Companion set by default to start at the beginning of meetings, Zoom will automatically notify participants as they join the meeting. If you choose to manually enable Zoom AI Companion during a meeting, you will need to notify meeting participants verbally or in meeting chat.
Remember meetings are public records
Like other meeting summaries and recordings, the summaries that AI Companion creates are considered public records and are subject to the same disclosure requirements. Handle information generated by Zoom AI Companion in accordance with the Records Management Policy.
Retain and review
Meeting summaries, recordings and clips are stored in the Zoom cloud for 30 days. If you need access to a recording, meeting summary or clip after the retention date, follow best practices for data storage and guidance on keeping sensitive data safe.
Before you share, review and proofread Zoom AI Companion-generated content. Zoom summaries can omit important parts of a conversation and can introduce errors as Zoom AI Companion tries to summarize long conversations. If you enable Zoom AI Companion features in meetings you host, you are responsible for reviewing recordings and summaries for accuracy and completeness and for correcting obvious errors and inaccuracies.
Enable your AI companion
To begin using Zoom AI Companion, you need to enable individual features in your Zoom settings. To turn on Zoom AI Companion features, log into Zoom on the web with your Onyen. Select Settings from the navigation bar and then AI Companion to make changes.
As you review the settings, think carefully about the types of meetings you host, including the topics and participants and how the Zoom settings may affect your meetings.
For more guidance on Zoom settings at Carolina, review documentation in the Help Portal.
When Zoom AI Companion is active during your meeting, you will see an AI symbol in the upper part of your screen.