Skip to main content

Beginning September 27, 2020, Zoom will require either the waiting room or a passcode to be applied to meetings, including ones that have already been scheduled. By default, the waiting room will be applied to all meetings; however, you can adjust these settings in advance of and after September 27, 2020.

ITS encourages UNC-Chapel Hill users to review their current Zoom profile settings.

Please select your preferred default option for scheduling new Zoom meetings:

  • Waiting Room: UNC-Chapel Hill’s Zoom settings have been customized to add an option to allow any University Zoom user to bypass the waiting room. If you created your UNC Zoom account before July 19, 2020, this setting will be your default. If you created your UNC Zoom account after that date, you will need to enable this option.
  • Passcode: If you enable “Require a passcode when scheduling new meetings,” you can disable the waiting room.

ITS also encourages you to review your existing Zoom meetings. If you want to prevent a waiting room from being added by default to your existing Zoom meetings, you will need to go to your Upcoming Zoom Meetings and edit each meeting to add a passcode. You will also need to resend any meeting invitations to meeting participants to share the passcode with them.

Your current Zoom profile settings and a list of your upcoming meetings can be found by logging in via the Zoom UNC Web conferencing page and clicking on “Profile” or “Meetings” for more information.

If you have any questions or need assistance, please contact the ITS Service Desk by submitting an Online Help Request or calling 919-962-HELP.

Comments are closed.