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kielt_chris_13_026_m-214x300Hello and welcome to the 2013–14 Information Technology Services annual report. In this publication, I hope you will enjoy reading about ITS’ work to build on success with our key partners, stakeholders and constituents across the UNC-Chapel Hill community. ITS supports the growth and evolution of Carolina’s teaching and learning, research and administrative initiatives. The ITS staff is dedicated to delivering reliable, secure and satisfying information technology capabilities and experiences to our University community.

In the materials that follow, we chronicle our collaborations with a broad spectrum of stakeholders. Our activities include preparations for the October launch of the finance, human resources and payroll components of ConnectCarolina, the support of new Carolina MOOCs, the expansion of Wi-Fi across campus, enhanced research support through increased capacities, as well as leadership initiatives like hosting the University’s first Research Symposium. These and the other projects summarized in this annual report highlight the substantial results that we have proudly delivered over the past 18 months.

As you read the report, I hope three things will be clear:

  • We are dedicating our resources to services that will improve the efficacy and efficiency of technology services campus-wide.
  • We are strengthening infrastructure and expanding storage capacities to better meet the evolving needs of our campus community.
  • We are persistently working to improve our level of support and service to UNC-Chapel Hill.

Building on success w/ is more than just the name of this year’s annual report—it is an atmosphere of collaboration that we foster at ITS and with our students, faculty, staff and broader community. Technology is changing more quickly than ever, and we must fashion solutions that ease our stakeholders’ pursuit of their missions: teaching and learning, research and patient care. Some of that building evolves over time, while some must be fashioned by quickly leveraging existing technology and implementing it here at Carolina. In all cases, and with an eye on both the benefits and challenges of ever-changing technology, growing needs and constrained budgets, we are dedicated to building on continued success w/ the entire information technology community at UNC-Chapel Hill and beyond.


Chris Kielt

Vice Chancellor for Information Technology and CIO