Voicemail to Email

Service Description


Voicemail to Email, often referred to as Unified Messaging, is a feature of the University’s voicemail system that sends new voicemail messages as a .wav file to the customer's email inbox. Messages can be listened to over the computer or on a smart device, and they can be forwarded, deleted or saved just like any other new email message.

-The visual message indicator on the phone is no longer guaranteed when subscribing to this feature.
-The ability to listen to new or saved messages over the phone is no longer guaranteed when subscribing to this feature.
-Works best for customers who are mobile and not always at their desk to retrieve new voice messages or have a shared mailbox where multiple staff members need to have access to new messages.
-Subject to the public records retention policy that applies to all email messages.

Office365 and Voicemail to Email:

  • No visual message waiting indicators on the phone.
  • New or saved voicemail messages cannot be managed, or listened to, over the phone.
  • Voicemail messages are managed solely through the email inbox.
Users/Customers

Faculty and Staff.

Service Provisioning

https://its.unc.edu/requestuc

Supported Environment/Services

Customers are required to have a University Office365 account or Exchange account (2010 or 2013).

One-time set-up fee of $25.00 per mailbox.