Server Backup (TSM)

Service Description


ITS hosts a Backup Service for enterprise systems. The service is built around IBM’s Tivoli Storage Manager (TSM). Tivoli Storage Manager is an enterprise-level software suite that provides data backup and restoration service for departmental servers. Data is backed up nightly to two sets of tapes. One copy is kept onsite; the second goes offsite to a secure repository. This service is rated for sensitive data.

Users/Customers

ITS TSM Backup service is available to UNC-Chapel Hill faculty, staff, students, retirees, contractors, distance learners, visiting scholars and others who require UNC-Chapel Hill resources to work in conjunction with UNC-Chapel Hill with a server on the campus network.

Service Provisioning

Remedy request via ITS Help (http://help.unc.edu/help/olhr/).

Supported Environment/Services

Backup clients available for the following operating enterprise systems: Windows, Mac, Linux, Solaris, HP-UX, and AIX.

• $6.00 per fiscal year per gigabyte of data being backed up. This charge applies to customers subscribing to the default management class.  Pricing will be negotiated for customers that wish to subscribe to supplemental features outside the default management class.  TSM also offers specialized data protection modules for applications like sequel.  These modules are available but the fee must be negotiated.