LDAP Directory

UNC-Chapel Hill HR STAFFService description

ITS hosts the University’s central LDAP (Lightweight Directory Access Protocol) directory.

The LDAP directory service manages a database of contact information about members of the UNC-Chapel Hill community, including students, faculty, staff and affiliates. This database is accessed by many other systems across campus, including the Campus Directory (directory.unc.edu). In addition, the LDAP directory can be used in conjunction with your email client address book, allowing you to look up email addresses for faculty, staff and students.

In most cases, the LDAP Directory service works in the background, helping users indirectly through other applications. However, if you would like to use the Address Server as an address book, you need to change the configuration of your email client.


At a glance

  • Provides directory information about students, faculty, staff and affiliates
  • LDAP standard allows access from most email clients
  • Can be searched on the Web via directory.unc.edu
  • Can be searched on mobile devices via m.unc.edu
  • Provides LDAP authentication to applications that require it, using LDAP as a pass-through to Kerberos
  • Privacy controls available via the portal my.unc.edu

Customer responsibilities

  • LDAP is for simple directory information. Clients requiring additional data about people in the directory should contact the identity-management team for options.
  • LDAP is not Carolina’s preferred method for performing authentication for Web applications. Customers interested in authenticating Web applications should contact the identity-management team about Shibboleth.

Help and more information

  • To request this service or to get more information, submit a Remedy request to ITS-IDMGMT.
  • For additional information on how to do this, see the document LDAP Directory Setup Instructions
  • Submit a Remedy request to ITS-IDMGMT
Help Documents UNC Campus Directory