Heelmail – Office365 Email and Calendaring

Service Description


The UNC-Chapel Hill Office365 Email and Calendaring Service provides a cloud-based, feature-rich email and calendar service with support for fully featured Outlook clients on MAC and Windows along with support for older IMAP-based email clients, such as Thunderbird. A web client is also provided at https://heelmail.unc.edu. In addition to email and calendaring, Exchange also provides a campus address book, a system for managing tasks and many other features.

Heelmail is managed by Microsoft in the cloud. It offers a 50 GB mailbox compared to the 2GB mailbox in the on-campus Exchange Service, which the University manages and funds. It also offers a much richer security tool set and rich integration with the all the other Office 365 tools.

Users/Customers

Any person with an active affiliated ONYEN (Faculty, Staff, Students who are not provisioned in Exchange Service).

Service Provisioning

Users possessing active, affiliated ONYEN may request service through selfservice.unc.edu.  Shared Mailboxes may be requested via ITS Service Desk (see technical support contact info).

Supported Environment/Services

Browser that supports Outlook Web App.

No cost to customers for 50GB Mailbox.