Exchange (faculty & staff)

UNC Chapel Hill music_10_031Service description

ITS offers a free Microsoft Exchange messaging service including email, calendaring, and task management.


Faculty, staff, and certain professional students by departmental request.


Benefits and features

  • Microsoft Outlook is the preferred client on Windows platforms.
  • The IMAP protocol is also supported so that email clients such as Thunderbird can be used as well.
  • Mac OSX 10.6 (Snow Leopard) enables native support for Exchange in iCal and MacMail. Entourage and IMAP email clients are also supported on Mac.
  • A rich webmail client in Outlook Web Access (OWA) is provided for Internet Explorer. A “light” version is provided for Firefox and Safari.
  • Backup and recovery – Users have 14 days of online backups via a self-service restore tool provided in the Outlook client.
  • Quotas and limits – Users have a personal mailbox limit of 2GB and a single-message size limit of 50MB. Users can purchase additional space.
  • Departments and others groups can request shared mailboxes.
  • Resource/Room mailboxes provide an easy way to schedule the use of items; projectors, equipment, vehicles and rooms.
  • Distribution lists provide a lightweight mailing list feature in which you can send to many recipients with one email address.
  • World-class mobile-device support. Supports Blackberry (BES) and ActiveSync devices natively.

Help and more information

Help Documents FAQ Set up your iPhone with Exchange Setup Exchange on an Android