Virtual Private Networking (VPN) Management

Service Description

Virtual Private Networking (VPN) is supported for connections that enter and leave the UNC-CH campus network into a non-UNC system network (configuration of point-to-point connections from off campus). This service provides the end user an encrypted link from the off site location a the VPN server on campus.

Hours of Availability

In-service and emergency support: 24 hours a day – 7 days a week (subject to periodic scheduled downtime for system maintenance and repair) New service provisioning: Monday through Friday – Normal University working hours (excluding observed holidays)

Customer

All UNC-CH faculty, staff and students

Customer Responsibilities

Customer must submit a service requisition with an approved funding source, along with specific VPN requirements.

How Do We Charge

Customer pays one-time cost for VPN setup and configuration, based on cost of materials plus 10% overhead, and labor at $45 per hour.

How To Request More Information On Or Request The Service

Contact 962-HELP or submit an on-line request at https://www.unc.edu/ar-bin/websub/index.pl