Telephone Conference Calling Service

Service Description

Conference calling services consist of inward and outward conference bridge services, utilizing either a dedicated local telephone number or a dedicated toll-free telephone number, depending on customer requirements. Conference bridge capacity (i.e. number of required calling ports) is sized to customer requirements.

Hours of Availability

In-service and emergency support: 24 hours a day – 7 days a week (subject to periodic scheduled downtime for system maintenance and repair) New service provisioning: Monday through Friday – Normal University working hours (excluding observed holidays)

Customer

All UNC-CH faculty and staff

Customer Responsibilities

Customer must submit a service requisition with an approved funding source, along with the specific dates and times when service is required.

How Do We Charge

Toll-Free Conferencing TBD – not a UNC service offering yet

How To Request More Information On Or Request The Service

Contact 962-HELP or submit an on-line service requisition request athttps://itsapps.unc.edu/telreq/