Service Description

ITS Research Computing provides access to a large number of commercial and open source research software packages and tools for use on central compute clusters. The list of available packages includes, but is not limited to, compilers; statistical and mathematical software (such as SAS, Stata, Matlab, Mathematica, Maple, R); scientific software (for example, Materials Studio, Discovery Studio, Gaussian, NWChem, Amber, PyMOL, Gromacs; ArcGIS; and visualization tools such as IDL . Note that not all applications are available on each central cluster. We can work with you to identify the best compute environment for your work, given your software needs, computational requirements and data.

Research Computing also funds the site or volume licensing of various commercial research applications (for example, ArcGIS and Matlab) ; thus they may be available for use on other University-owned machines in addition to being available on Research Computing’s clusters. ITS Software Acquisitions ( manages the distribution of such software and can be consulted to determine the exact terms and conditions governing the use of a given licensed product.

In addition, Research Computing maintains a large CentOS repository comprising more than 600 RPMs for tools and applications that can be used in conjunction with TarHeel Linux.

Hours of Availability

Installed software is typically available on the central clusters when the clusters are operational. The CentOS repository is usually available 7x24. Unanticipated outages of software availability occurring off-hours will be investigated the next business day. Best-effort will be made to address licensed software availability issues when reported, even when outside the normal workday. However, vendor assistance is often required for resolving license issues, and many vendor contracts provide only business hour support.


Faculty, postdocs, staff and students engaged in research or using research applications as part of their courses.

Customer Responsibilities

Customers are responsible for appropriate use of software for educational and research purposes. Software resources provided by Research Computing cannot be used for commercial work. In addition, customers are responsible for the appropriate citation of software in publications, when required by the license.

How Do We Charge

Currently, there are no charges associated with access to software on the central clusters. For site-licensed or volume-licensed software, there may be charges for local installations. We are happy to take requests for the acquisition and installation of additional software; in some instances, the customer may be responsible for funding new licenses.

How To Request More Information On Or Request The Service

Information about the CentOS repository and TarHeel Linux can be viewed at .

ITS Software Acquisitions can be consulted for details around the licensing terms for available site-licensed or volume-licensed software.

If you would like to request additional research software applications and tools, please contact us by submitting a Remedy ticket to Research Computing or by sending email to . You can also contact Michael Barker,, 962-4314, if you would like to discuss software needs or explore collaborative acquisition of additional research tools.