Service Description
ITS Research Computing provides access to a large number of commercial and open source research software packages and tools for use on central compute clusters. The list of available packages includes, but is not limited to, compilers; statistical and mathematical software (such as SAS, Stata, Matlab, Mathematica, Maple, R); scientific software (for example, Materials Studio, Discovery Studio, Gaussian, NWChem, Amber, PyMOL, Gromacs; ArcGIS; and visualization tools such as IDL . Note that not all applications are available on each central cluster. We can work with you to identify the best compute environment for your work, given your software needs, computational requirements and data. Research Computing also funds the site or volume licensing of various commercial research applications (for example, ArcGIS and Matlab) ; thus they may be available for use on other University-owned machines in addition to being available on Research Computing’s clusters. ITS Software Acquisitions (http://software.unc.edu) manages the distribution of such software and can be consulted to determine the exact terms and conditions governing the use of a given licensed product. In addition, Research Computing maintains a large CentOS repository comprising more than 600 RPMs for tools and applications that can be used in conjunction with TarHeel Linux.Hours of Availability
Installed software is typically available on the central clusters when the clusters are operational. The CentOS repository is usually available 7x24. Unanticipated outages of software availability occurring off-hours will be investigated the next business day. Best-effort will be made to address licensed software availability issues when reported, even when outside the normal workday. However, vendor assistance is often required for resolving license issues, and many vendor contracts provide only business hour support.Customer
Faculty, postdocs, staff and students engaged in research or using research applications as part of their courses.