Neutral Hosting (Distributed Antenna System)

Service Description

This service is an RF (Radio Frequency) signal redistribution system for the UNC campus. The system is sometimes called a DAS (Distributed Antenna System) by commercial communication carriers. This is a partnership with the commercial cellular carriers to enable signal reception both inside and outside UNC buildings. It may be possible for other systems (like Emergency & Safety systems) to use this distribution system to attach their broadcasting communication systems, those systems are not part of the infrastructure plans or funding.

Hours of Availability

In-service and emergency support: 24 hours a day – 7 days a week (subject to periodic scheduled downtime for system maintenance and repair) New service provisioning: Monday through Friday – Normal University working hours (excluding observed holidays)

Customer

All UNC-CH faculty, staff and students

Customer Responsibilities

None

How Do We Charge

Core campus service – no direct charge to customers

How To Request More Information On Or Request The Service

Contact 962-HELP or submit an on-line service requisition request at https://itsapps.unc.edu/telreq/