Human Resource Systems

Service Description

Development and support of applications that support SPA, EPA, and EPA non-faculty human resources management, benefits and on-demand reporting. ITS provides second-tier support for all Human Resources applications and implements enhancements as requested by HR. First-tier support is provided by a dedicated helpdesk within the Human Resource department. Application Development and Support is provided by ITS to Human Resources at UNC Chapel Hill for the following applications:
  • Inpower-This application supports functional staff to process HR-related tasks for SPA employees including position management, funding, initiating recruiting, hiring, salary management, and termination.
  • EPAWeb-This application supports functional staff to process HR- related tasks for EPA and EPA Non-Faculty employees including position management, funding, hiring, salary management, and termination. Includes special processing and reporting abilities for the Annual Raise Process.
  • BenefitsWeb-This application allows central HR-Benefits employees to manage eligibility and enrollment of all University employees in Benefit programs.
  • HRRecruitmentWeb, SPARecruitmentWeb and ApplicantWeb-These applications supports recruitment of SPA employees
  • EPARecruitmentWeb and ApplicantWeb-These applications supports recruitment of EPA employees.

Hours of Availability

Applications are available 24X7, excluding planned outages, maintenance windows, and unavoidable events.

Customer

  • Administrative staff
  • Faculty
  • Employees

Customer Responsibilities

  • Identify a primary point of contact to work with ITS in coordinating the activities being performed by the service.
  • Provide requirements to the HRIS Support team in order to facilitate the appropriate scoping, design, development, testing, and implementation activities.
  • Support requests relating to the use of the service will be initiated by opening an incident or request ticket with the ITS Service Desk.

How Do We Charge

Sally Caulk Application Supervisor, HR/PR/TIM Applications ITS-Enterprise Applications 919-445-9440

How To Request More Information On Or Request The Service

Sally Caulk Application Supervisor, HR/PR/TIM Applications ITS-Enterprise Applications 919-445-9440