Consultation and Engagement

Service Description

ITS Research Computing team members are available for individual or project consultations on topics such as determining which computing resource to use; migrating code between computing systems; optimizing code; parallelizing existing serial codes; troubleshooting malfunctioning programs; using iRODS data grid middleware with central systems; file transfers; job submission; Linux basics; and data management. Let us advise you on what services and tools might be best leveraged to move your analyses and projects ahead.

Research computing staff scientists and programmers are also available for more extended engagements and project support on an as-available basis, when skill sets match researchers’ needs and resources allow.

Current staffing includes two team members focusing on biosciences/biomedical sciences; one specialist targeting researchers in the humanities; and three computational scientists representing the physical sciences.

Additionally, two Research Computing team members are embedded with the TraCS Institute to provide data analysis consultations for clinical researchers.

If we do not have the resources or skills to help you, we will try to identify other campus or external resources that could be of use.

Hours of Availability

Research Computing staff are typically available for consultation and support during the standard University work day. Given other commitments and variations in work schedules, scheduling an appointment is highly recommended for discussion of topics beyond introductory or simple questions. This will allow us to devote uninterrupted time to your needs and better meet them.

Customer

Faculty, postdocs, staff and students engaged in research. An Onyen is required to register for a course

Customer Responsibilities

Customers are responsible for identifying requirements and needs.

How Do We Charge

Currently, there are no charges associated with basic consultation and engagement. In the case of extended programming or development support, supporting staff time through inclusion in grants may be required.

How To Request More Information On Or Request The Service

For additional information about Research Computing consultation and engagement, please email research@unc.edu or contact Michael Barker, michael_barker@unc.edu, 962-4314, or Mark Reed,markreed@email.unc.edu, 919-843-5113.