This service includes the cabling and connections from the closest applicable telecom closet to the customer’s requested faceplate outlet location.
Hours of Availability
In-service and emergency support: 24 hours a day – 7 days a week (subject to periodic scheduled downtime for system maintenance and repair).
New service provisioning: Monday through Friday – Normal University working hours (excluding observed holidays)
All UNC-CH faculty, staff and students
Customer must submit a service requisition with an approved funding source, along with the specific room/wall/desk location where service is required.
How Do We Charge
Customer pays one-time costs of installation based on cost of materials plus 10% overhead, and labor at $45 per hour.
How To Request More Information On Or Request The Service
Contact 962-HELP or submit an on-line service requisition request at https://itsapps.unc.edu/telreq/