Centrex Primary Rate ISDN (PRI)

Service Description

Centrex PRI is used as a transport service offering for customer specific applications such as VoIP Gateway, fax server, VoIP PBX, etc. With Centrex PRI, customers receive access to the University contractual and discounted rates for domestic and international LD, local and extended calling areas.

Hours of Availability

In-service and emergency support: 24 hours a day – 7 days a week (subject to periodic scheduled downtime for system maintenance and repair) New service provisioning: Monday through Friday – Normal University working hours (excluding observed holidays)


All UNC-CH faculty and staff

Customer Responsibilities

Customer must submit a service requisition with an approved funding source.

How Do We Charge

Centrex PRI service is charged at current vendor cost, plus 10% overhead.

How To Request More Information On Or Request The Service

Contact 962-HELP or submit an on-line service requisition request athttps://itsapps.unc.edu/telreq/