ITS upgrades spam filter to give users more control

January 31, 2008 at 9:16 am | In Features, ITS Announcements, Service Updates

The University’s new spam filter has just gotten even better - ITS Messaging has implemented added features to promote more aggressive spam filtering and allow each customer to choose how they review possible spam messages.

“It will give people several options for managing spam, boosting their productivity while ensuring that mail is handled according to their wishes,” said Judd Knott, assistant vice chancellor for IT Infrastructure and Operations.
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ITS facilitates Student Government survey on campus wireless

January 30, 2008 at 9:22 am | In Features

ITS has helped Student Government design a survey about student satisfaction with the campus wireless network. The survey will determine what services students use and what changes they would like to see regarding wireless Internet and related services.

“We’d like to have feedback on the quality of the existing service and where the coverage holes are from the student perspective,” said Jim Gogan, director of networking. “We’re always looking for ways to get feedback from our user community in terms of where there are issues with the service and where it can be enhanced.”
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Can World of Warcraft teach leadership?

January 29, 2008 at 9:10 am | In Features, Instructional News

When you think of World of Warcraft, do you think of teaching, learning and leadership? Some people on campus do!

Recently, ITS hosted a Games4Learning discussion on teaching leadership using World of Warcraft. PowerPoint slides from the discussion are now available online.
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CBT service reaches 5,000 subscriptions

January 28, 2008 at 10:53 am | In Features, Instructional News, Service Updates

Since the new computer-based training (CBT) service was implemented at UNC-Chapel Hill in June 2005, more than 5,000 UNC-Chapel Hill faculty, staff and students have subscribed.

The service, offered by CBT vendor ElementK, began by featuring office productivity courses. In 2006, technical courses were added at no additional cost to the University. Now, the CBT service offers thousands of courses on technology, office productivity and business skills.
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ITS launches Capture and Collaboration portal

January 25, 2008 at 9:28 am | In Features

What tool should faculty choose for classroom capture and/or collaboration needs? The $19 tape recorder, the high-tech capture station that costs several thousand dollars or one of the many other tools that fall between those extremes?

ITS Teaching and Learning has launched an “experiment,” the Capture and Collaboration portal, with hopes to categorize and assess the merits of systems and applications currently being marketed as solutions for lecture capture and student collaboration.
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