A conversation with Cameron

November 29, 2007 at 8:30 am | In IT Security, People

William Cameron doesn’t want to see the bad guys win. As the new Assistant Vice Chancellor for Information Security, he is determined to protect the integrity, confidentiality and availability of the University’s data assets against cyber criminals.
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Upgrade Symantec Anti-Virus software to protect computers

November 27, 2007 at 8:30 am | In Features, IT Security, ITS Announcements

Various potential exploits against older versions of Symantec Anti-Virus software have recently been reported by Symantec. To ensure that computers are protected, users may need to upgrade their Symantec Anti-Virus software. There is no cost associated with the upgrade.

To determine if an upgrade is necessary and read instructions on how to upgrade, please visit http://help.unc.edu/6058.
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Networking Best Practice covers campus networking tools

November 27, 2007 at 8:28 am | In Features, Instructional News

ITS Networking has posted the latest in a series of best practices documents on the data networking Web page to promote the cause of “good networking.” The new topic is “Tools: You Need Them, We’ve Got Them!”

The document describes what tools are available to tech professionals on campus to help them monitor network patterns, particularly those offered by the ITS Control Center.

You can view the document at http://its.unc.edu/netcomm/datanet.php.

ITS maintains several videoconference facilities

November 26, 2007 at 8:28 am | In Features, Instructional News, Service Updates

There are several ITS-supported videoconference facilities on campus, and they’re not just for classes. UNC-Chapel Hill faculty use them for everything from symposiums to research collaboratives to interviews to dissertation defenses.

“Remember that you don’t necessarily have to travel to another university to collaborate with colleagues – you can reach them with our help,” said Tom Cox, senior learning space consultant with ITS Teaching and Learning. “Videoconferencing is easy, and Classroom Hotline staff are happy to provide faculty with a demo of the room’s equipment to make them feel comfortable with the setup.”
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ResNET reaches out to on-campus students

November 16, 2007 at 8:57 am | In Events

How do you get 280 students to sign up for key technology upgrades and learn about computer safety? You don’t just wait for them to come to you – you take the word to the streets.

On Nov. 8, ResNET student employees, called residential computing consultants (RCCs), hosted a large-scale event to help students with IT support needs and educate them about how to use and take care of technology.
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