Webmasters to host NCSU site redesign leader

May 31, 2007 at 7:39 am | In Events, Features

The next Webmasters meeting, on Thursday, June 7, will feature a presentation by Jason Simon, Director of Marketing and Interim Director of Creative Services in the NC State University Office of Public Affairs. Simon will share his group’s experiences with a major Web site redesign.
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IAIG to host CEO of Software Secure

May 30, 2007 at 7:27 am | In Events, Features

At the June Instructional Applications Interest Group (IAIG) meeting, Doug Winneg, CEO of Software Secure, will preview the company’s latest product developments. These developments will include Securexam’s compatibility with Microsoft Vista.
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New numbers established for ITS Manning and ITS Franklin

May 29, 2007 at 7:53 am | In Features

This week, ITS Telecommunications is implementing new contact information for the ITS Manning and ITS Franklin buildings.

To reach staff at ITS Manning, customers can call 445-9400. This number will reach administrative staff in the ITS Manning lobby and, as backup, the ITS Franklin front desk, fourth floor administration desk or CIO office. To reach the ITS Franklin front desk, callers can dial 445-8080.
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Renovations continue in summer months

May 25, 2007 at 7:20 am | In Features

Campus is quieter during the summer, but this season students and employees will hear the ring of construction as ITS renovates two of its sites on campus. ITS is refurbishing Phillips Hall and the Porthole Building to improve facilities for staff and machinery.
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iPod saves money for ITRC

May 24, 2007 at 7:12 am | In Features, Service Updates

If you’ve ever called 962-HELP, you have used the ITS Response Center’s ACD - automated call distribution system. With an average of 265 calls per day, it’s inevitable that some callers will be placed on hold. And the ITS Response Center, or ITRC, has just upgraded its system by switching to an iPod to handle the entire music-on-hold component of the ACD.
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