UNC-CH Information Technology Services

Reminder: Scanning Services moved to UL

ITS Infrastructure and Operations’ Scanning Services moved from Hanes Hall to Room 015 in the R.B. House Undergraduate Library on June 3. The telephone number is the same (962-5283), but the campus box number has changed to CB 3460.

Scanning Services provides exam scanning for instructors who use Scantron answer sheets. It also processes Carolina Course Evaluations.

Classroom Hotline upgrades room monitoring system

Have you ever wished you could get a notice that you needed to change a light bulb or that you had left your car’s lights on? This summer, ITS’ Classroom Hotline upgraded its services with a program that sends staff similar reminders about the technology in multimedia classrooms.
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ResNET assists campus residents 24-7

Most faculty, staff and students know they can depend on the ITS Response Center for immediate tech support. But many don’t know about the other Help Desk – Residential Networking, Education and Technology (ResNET), the group that offers at-home support to students who live in the University’s residence halls.
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Classroom IT orientation available for instructors

If you’ve used one of the 120 multimedia classrooms on campus, you’ve probably seen the red telephone that provides a direct connection to the ITS Classroom Hotline support center. These telephones are an emergency tool for rapid-response support when you have an unexpected problem with a room’s technical equipment. However, when you’re teaching a 50-minute class, any delay can be critical. To head off problems and to avoid losing precious teaching time, prepare yourself in advance with a technology classroom orientation.
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University hosts IT guests from Republic of Georgia

Ten IT professionals from the Republic of Georgia recently visited UNC-Chapel Hill to learn about distance education, the undergraduate curriculum for computer science, reusable learning objects, computer graphics and other IT topics.

The wide-ranging presentations were organized by Linda Carl of the Friday Center and Elizabeth (Libby) Evans of ITS Teaching and Learning.
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