UNC-CH Information Technology Services

Check and payroll requests now submitted via Doc-U-Fax

ITS Financial Applications staff, with the assistance of ITS Infrastructure and Operations Server Farm staff, recently upgraded the Doc-U-Fax fax server to a newer, more powerful server and doubled the number of phone lines available for this service. This upgrade assisted with the implementation of a new documentation requirement initiated by the Department of Finance.

“This upgrade allows check and payment requests to be processed much more quickly by improving fax efficiency and increasing the number of faxes that can be received at the same time,” said Jack Walker, application analyst.

As of July 1, 2006, campus administrative offices are instructed to submit all supporting documentation for check and payment requests using Doc-U-Fax. About half of these requests were already processed using Doc-U-Fax, a feature that allows employees to fax their supporting documentation into a workflow so that it can be processed electronically along with the associated request. Those documents that were not processed through Doc-u-fax were submitted in other ways, causing inefficiencies due to multiple request systems. The upgrade allows the system to handle the influx of submissions that will result from the new requirements.

“It should make the process easier for those submitting requests by reducing delays due to busy signals that users formerly encountered,” Walker said. “Overall, UNC employees should receive their requests and reimbursements faster through using Doc-u-fax for their submissions, as oppose to the traditional check and payment request processing methods.”

In FY2006, approximately 120,223 requests were processed using Doc-U-Fax.