UNC-CH Information Technology Services

ITS announces new assistant vice chancellors

The Office of the Vice Chancellor for Information Technology has announced the hiring of seven assistant vice chancellors, each with responsibility over one of Information Technology Services (ITS) key divisions. ITS is the central organization providing all members of the Carolina community with telecommunications, computer support, networking, application development and other computing services for academic and administrative endeavors. The new assistant vice chancellors join Dr. Daniel Reed, vice chancellor for information technology and CIO; Robyn East, associate vice chancellor for IT and deputy CIO; and John Oberlin, associate vice chancellor for IT, as the senior management team for ITS.

Priscilla Alden is the new assistant vice chancellor for user support and engagement. Alden will lead the division that serves as the initial point of contact for campus users of technology needing IT support. She oversees the Computer Repair Center, the ITS Response Center/Help Desk and ResNet.

John Gallagher is the assistant vice chancellor for financial planning and resources. Gallagher will lead strategic financial planning for ITS and oversee human resources, accounting services and procurement.

Dr. Charles “Charlie” Green is the new assistant vice chancellor for teaching and learning. Green will lead the division that works closely with faculty and campus organizations to identify and support innovative approaches to enhancing education through technology. Green will also direct the team that will provide computer training and learning resources for the campus community.

Judd Knott is the assistant vice chancellor for IT infrastructure and operations. Knott will lead the division responsible for around-the-clock operational support for all ITS computing activities, disaster recovery and business continuity activities for ITS and infrastructure support to the desktop for the Chapel Hill campus.

John Streck is the assistant vice chancellor for telecommunications. Streck will lead the development of strategies for integrated telecomm and high-speed networking. He oversees the division that designs, supports and maintains the production networking and telephony infrastructure for the campus.

Stephanie Szakal is the new assistant vice chancellor for enterprise applications. Szakal will lead the division responsible for all major application development – both academic and administrative. The list of services provided by enterprise applications is numerous and includes student, accounting and human resource systems; ONYEN and user accounts; the online campus directory; and e-mail services.

Audrey Ward is the new assistant vice chancellor for communications. Ward will lead the development and implementation of a communications strategy for ITS and direct all internal and external communications activities.

Recruitment for an assistant vice chancellor for enterprise data management and an assistant vice chancellor for research computing is currently underway.