Paul Lamontagne talks to colleagues at 2016 CTC OASIS BBQ

Carolina Technology Consultants group names 2017-2018 president

This month Carolina Technology Consultants (CTC) selected Paul Lamontagne to serve as the organization’s 2017-2018 president. Lamontagne, who has worked for UNC-Chapel Hill for eight years, is the Audio Video Technician for the College of Arts & Sciences (OASIS). His … Continued

Lenovo laptop

Carolina Computing Initiative announces Spring 2017 computer lineup

Carolina Computing Initiative (CCI) has unveiled the Spring 2017 computer lineup. Under the new CCI contract with Lenovo, this newest generation of computers is discounted more than ever before and includes significant upgrades. For the first time, all CCI computer … Continued

Words "ITS helps admissions: decision-release effort" on top of Old Well photo

ITS helps Admissions release a record 18,000 decisions

On Wednesday, March 29, the ITS ConnectCarolina Student Administration team worked with the Admissions Office to release more than 18,000 decisions for first-year applicants. This was an overall increase in first-year applications of nearly 14 percent, so the competition was … Continued

Photo of Old Well and the words Splunk ITS Middleware Services

About Splunk: A Q&A with Patrick Casey

In this Q&A, ITS Middleware Services Manager Patrick Casey talks about Splunk–what it is, why ITS uses it and where UNC-Chapel Hill is headed in its use of the system. This Q&A is the fourth post in a Getting to … Continued

Boris Kurktchiev shares the latest CloudApps news with members of UNC Webmasters.

Carolina CloudApps upgrades to v3, OK’d for most sensitive data

In this third post within our Getting to Know series about ITS Middleware Services, learn about important changes to Middleware’s Carolina CloudApps platform. The series launched with Middleware Services Manager Patrick Casey, in a Q&A, explaining what Middleware is, why … Continued

Patrick Casey of ITS Middleware

Getting to know ITS Middleware: A Q&A with Patrick Casey

In this Q&A, ITS Middleware Services Manager Patrick Casey explains what Middleware is, why the team has been growing and what the group is working on. This Q&A is the first of five posts in a Getting to Know series … Continued

A Q&A with Kim Stahl of the ITS Policy Office

In this Q&A, IT Policy Facilitator Kim Stahl of the ITS Policy Office at UNC-Chapel Hill explains the role of the ITS Policy Office, what she’s working on in 2017 and why this work matters. This Q&A is the first … Continued

SASB North Service Desk gets renovated

Walk-in service center relocates, creates inviting workspace

As it is well into the new year, you undoubtedly have already taken stock of your shortcomings and thought about everything you were going to do better: travel more, be more sociable, take some classes to broaden your knowledge. Well, … Continued

2-Step Verification launching on October 5

On October 5, UNC-Chapel Hill will implement 2-Step Verification, a process designed to secure and safeguard personal information and vital University data and credentials. At a time when phishing scams are becoming ever more frequent on our campus, this enhancement is part of our ongoing work to ensure that personal … Continued

6AM Update – Campus Email Outage

As you are probably aware, yesterday, June 9th, ITS experienced a significant degradation of email service. Teams have been working around the clock to troubleshoot and are working directly with the vendor on the issue. What to expect today Because fixes are still going into place to solve the issue, … Continued

Spring 2016 Welcome Message from the Vice Chancellor for IT

Dear Carolina Community, Welcome – and welcome back – to all of our students, faculty and staff members. At the beginning of each semester, I like to send a note to remind our community of the many IT resources available to them on campus. These are great sites and resources … Continued

ITS team wins Jingle Bell Jog award

ITS staffers demonstrated good humor, holiday spirit and camaraderie by donning festive costumes and participating as the 40-member Tech the Halls team in the campus-wide Jingle Bell Jog on Friday, December 4. ITS fielded an outstanding team of participants. Employees dressed as an ITS sleigh filled with presents, reindeer, candy … Continued

Two months on the job, AVC Dennis Schmidt is enjoying his new role

Now on the job for two months at Information Technology Services, Assistant Vice Chancellor Dennis Schmidt said he’s been impressed by the professionalism of the ITS staff, pleased by the level of coordination among the ITS groups and touched by the welcome he’s received. “It’s been fun. I’m enjoying it … Continued

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