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Wi-Fi symbol appears to emanate from the top of the Bell Tower

Reengineering campus networks for Wi-Fi 6E and better internet

Wi-Fi 6E — which ITS is deploying to campus right now — is the most significant upgrade to Wi-Fi in more than 20 years. For decades, when your device connected to Wi-Fi, it was using one of two bands. You might connect to the 2.4GHz band, which was released in … Read more





At a recent STC meeting, a group of students and staff advisors sit in a classroom in at tables in a semicircle. Bob Henshaw gestures and references a presentation.

Student Technology Council seeks student applicants

The Student Technology Council (STC) is now accepting applications for the upcoming academic year. The STC is a student-led organization on campus that provides input on IT initiatives. The group is seeking applicants with knowledge and enthusiasm for strategic planning of technologies on campus. Applications are open until April 17 … Read more





In a classroom, an instructor calls on a student who is raising her hand. Many students in the classroom are using their laptops

ITS integrates OneDrive with Canvas

ITS has integrated OneDrive with Canvas. By rolling out Microsoft OneDrive and Collaborations in Canvas, the integration provides a seamless experience for users, enabling them to access, share and collaborate on files stored in OneDrive directly within the Canvas platform. “By bridging these two powerful tools, we aim to enhance … Read more





Three illustrated people collaborate virtually, stepping out of phones and laptops

Information Security Liaisons build cybersecurity community

At a school as large as UNC-Chapel Hill, keeping campus safe from cybersecurity threats is a huge undertaking. The work of the UNC Information Security Office (ISO) could not be done without collaboration and communication with other information technology units at Carolina. To do this, the ISO, which is housed … Read more





Two illustrated tech support agents smile as they talk on their headsets and use their laptops

ITS to roll out new customer support tool this summer 

ITS is preparing to move the University’s customer support tool from ServiceNow to TeamDynamix. The target is to switch platforms this summer. Unless you’re in IT, the words “customer support tool,” ServiceNow or TeamDynamix may not mean much. But if you’ve ever used the UNC Help Portal to report an … Read more




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