The Hub: Published By, For and About ITS

Good cheer and warm spirits were the order of the evening at the ITS winter Staff Appreciation party. In addition to the food, drink, games and door prizes, the new ITS Unsung Hero Awards were the highlight of the event.

Presented by Leslie Kreizman and Karen McCollough of the Employee Council, Interim CIO John Oberlin and Deputy CIO Robyn East, the ITS Unsung Hero awards recognized the outstanding achievements of ITS staff both during and outside of work time.

For achievement in the workplace, award winners receive $250, two days of annual leave and a plaque recognizing their achievement.

Winners were:

Ambassadorship: Kevin Lanning, Information Security

Kevin Lanning’s cooperative, service-oriented approach, technical and people skills combined to provide superior representation of ITS.

Ambassadorship: Matt Howell, User Support and Engagement

A key figure in the recent Daily Tar Heel investigative series on the CCI, Matt Howell provided a constant flow of information, statistics and commentary that resulted in a well balanced story that confirmed the value of ITS services.

Customer Service: Matt Conley, Infrastructure and Operations

Matt Conley demonstrated excellent technical skills and diplomacy while navigating a difficult transition of moving servers from a third-party vendor to ITS.

Customer Service: Richard Hill, User Support and Engagement

Resolving technical issues quickly, Richard Hill was also recognized for his responsiveness and great customer service.

Leadership: Megan Bell, Teaching and Learning

Megan Bell leads by example, taking on new challenges with energy and attention to detail and encouraging innovation and communication.

Technical Achievement: John Godehn, Infrastructure and Operations

Constantly improving the work environment with new technologies and services, John Godehn deployed a new system monitoring infrastructure, contact applications and Zenoss.

For an achievement on an Employee’s own time, winners are awarded a plaque and one day of leave.

Educational Achievement: Keith Alexander, Infrastructure and Operations

Keith Alexander recently completed his CISSP certification, a highly regarded IT Security certification within a three week period.

ITS Unsung Heroes awards will be presented again in late spring or early summer. To nominate a colleague, please visit the Employee Council Web site.

Photos of the award presentations are posted in Recent Photos, which is located under ITS Resources on the left hand side of the page.