Getting Started Guide: Students
We know, WiFi is everything. Connecting to eduroam is a breeze and it makes getting WiFi on over 500 other campuses worldwide a cinch. Bonus: set your phone up for eduroam and save on data charges!
Wondering what’s on TV? It’s the #1 page on the ITS website – the cable TV channel listing. Bookmark it for reference all year long.
Download the University’s mobile app. Designed for students, by students, the app is a must-have for dining hours, transit schedules and more. Search “CarolinaGO” in the iTunes or Google Play stores.
Sakai. Need we say more? It’s your online course management system and you’ll use it many, many times throughout your UNC student career. Fun fact: the Sakai mascot is hidden in each photo on the login screen. It’s kind of a thing.
From registering for classes to checking grades to taking care of financial aid, ConnectCarolina is the hub for your most essential to-dos as an enrolled student. Bonus: a simplified mobile version is available in the CarolinaGO app.
Be creative and keep learning!
Adobe Creative Cloud is available to ALL students for no additional cost. Visit adobe.unc.edu to get your account set up. From PhotoShop to Illustrator to Lightroom, Adobe CC has a creativity app for every taste.
Lynda.com is also available to all students. Need to learn Excel for class? Maybe how to edit a video? Or, just some tips for public speaking? Lynda.com has online classes for any skill you need to pick up or refine.
Productivity apps are a click away
Get to know Heelmail.unc.edu. It’s your go-to spot for checking your email and calendar throughout the semester. Most official University services will default to your UNC email, so check it often!
OneDrive is available to all students. It’s a great spot to store and share your files. Visit onedrive.unc.edu to access.
Wondering which printers are up and running? Need to find the closet printer in a hurry? The CCI Printing Map is available online. Bonus: if you download CarolinaGO it’s available there, too!
Create a website in under a minute. Need a website for class, a student org or just for fun? WebDotUNC makes it easy to create a WordPress website.
Stay safe and secure
Take a few minutes to read all of our IT policies, with Acceptable Use and Copyright Information at the top of your must-read list.
Alert Carolina is our emergency alert system – from timely and weather warnings, to serious campus situations. Visit dir.unc.edu and make sure your info is up-to-date!
Don’t get snagged by a phishing email! Bookmark our Phish Alerts page to see confirmed phish attempts and, when in doubt, call 962-HELP to assistance.
We offer four great ways to get help with any and all of your tech issues:
Chat with a support tech at help.unc.edu
Visit our UL or SASB locations
ResNet support in residence halls