ITS Employee Recognition Program
ITS Shines a Spotlight On...
- Melissa Harris is always in a cheerful mood and readily available to provide assistance when needed. It is an asset to have such a pleasant person working the front desk at ITS-Franklin to greet us, and especially to greet our visitors!
- This is to recommend Tim Grant for recognition at the Help Desk. While most of the people with whom I have dealt with at the Help Desk have been fine, Tim has been exceptionally helpful with questions that I considered quite difficult. And I was most appreciative that he had resolved them with great patience and good humor.
- In his short time here, Matt Holway has been a fresh breath of energy and action. He is supportive, a good listener, and a great communicator of information for his Enterprise Data Management team. One example is having short "all hands meetings" to communicate important information to all staff. Additionally, he thinks outside the box and takes action quickly, such as enrolling a team member for a national conference when another enrollee was sick and could not attend. Additionally, he is dedicated, through his words and actions, to making his "group" into a "team" by having all-team meetings to get to know each other, supports team building activities and helped initiate a symbol of team-values that is awarded on a rotating basis to team members. Thanks, Matt!
- Cindy Stone, Carolyn Kotlas, Hilary Culbertson, and Sheryl Grant This is a team thank you! On Friday April 11, I coordinated ITS Teaching and Learning's first event in a new distinguished speaker series. I want to say a great big thank you to Cindy, Carolyn, Hilary, and Sheryl for their involvement in making the event go smoothly. Carolyn created a Web site and Cindy helped figure out how to use features of our online registration system we had never used before. Cindy and Carolyn helped stuff packets and name badges. The day of the event, Cindy, Carolyn, Hilary, and Sheryl all were there early to help move chairs, set out packets, greet caterers, figure out how to set up small seating areas for the afternoon discussion sections, etc. Carolyn made sure the sessions were audiotaped. She and Hilary took photos. All four of them greeted people, made sure we had a record of who attended, answered questions, and generally made the event seem effortless to the almost-100 people who attended. But, it wasn't effortless, and so their hard work should be applauded!
Thanks to all for a job well done!

