• ITS Divisions
  • Office of the CIO
  • Communication Technologies
  • Communications
  • Enterprise Applications
  • Finance and Administration
  • Information Security
  • Infrastructure & Operations
  • Research Computing
  • Teaching & Learning
  • User Support & Engagement

• Home
• About ITS
• Getting Started
• Services
• Support and Training
• News
• Events & Projects

Desktop Infrastructure Services

Service Level Agreements (SLA's)

• Guidelines for Active Directory Organizational Unit Administration
• SLA for Physical Server Hosting
• SLA for Virtual Server Hosting

Request for Service Surveys

These surveys gather pertinent information and generate a Remedy ticket to track your service request.

• Active Directory Migration Request Survey
• Virtual Server Request Survey