July 31 network service-continuity testing

On Friday, July 31, at 5:30 p.m., ITS Communication Technologies will conduct a service-continuity test. The purpose of this test is to ensure appropriate redundancy measures are in place for critical campus IT architecture. The importance of continuity testing ITS … Continued

More than 85% of phone lines now operate on VoIP

ITS Communication Technologies changed another 961 phone lines to the Voice-over-Internet Protocol system on Friday, July 24. That brings the number of phone lines converted over from the legacy AT&T Centrex phone system to 17,000-plus of the 20,000 in the … Continued

UNC-Chapel Hill campus gains solar-powered charging stations

Information Technology Services has helped bring 12 solar-powered patio umbrellas to UNC-Chapel Hill. Located near the Pit and at other spots around campus, the umbrellas enable technology users sitting at the patio tables to conveniently charge small electronic devices. Affixed … Continued

Sakai Outage – April 26-28, 2015

Summary: ITS is aware of and working on Sakai performance issues. Issues have appeared sporadically since the afternoon of Sunday, April 26. We apologize for the inconvenience that this is causing our students and faculty. Our staff is working hard … Continued

Update: Project SIR makes progress

The Sensitive Information Remediation Project, better known as Project SIR, is now more than 40 percent deployed, up from 20 percent three weeks ago. Since the project launched last year to scan, find, delete and/or secure sensitive information on University … Continued

Microbiome Core Facility relies on Research Computing expertise

Customer Case Study As UNC-Chapel Hill’s Microbiome Core Facility increasingly collects more sequencing data information from microbiomes, it requires more support from ITS Research Computing for data analysis and processing. The Client The Microbiome Core Facility within the UNC-Chapel Hill … Continued

Networking tackles The Internet of Things

Discussions abound these days about The Internet of Things–this interconnection of all our gadgets, appliances and computing devices that can share information. Those conversations, though, usually have to do with consumer privacy and business security issues or future marketing opportunities … Continued

Faces of ITS: Gogan on changing technology and quality service

Jim Gogan Title: Interim Director of Communication Technologies at Information Technology Services Professional: Has worked for UNC-Chapel Hill for 38 years, including 28 years with ITS and other University central computing operations that predated ITS   A few weeks into … Continued

Faces of ITS: Jim Gogan on what he does and why he loves it

Jim Gogan Title: Interim Director of Communication Technologies at Information Technology Services Personal: Lives in Carrboro with his wife, Harlene, who works part-time for the UNC-Chapel Hill School of Social Work. Daughter, Maureen, attends UNC-Charlotte. Education: Bachelor’s in political science … Continued