Understanding Shibboleth and other keys to Identity Management

July 24, 2017

To understand the function and work of ITS Identity Management, it’s important to know several key terms, processes and services associated with this group. This post highlights Shibboleth, Web Single Sign-On, Federation and 2-Step Verification. This is part of a … Continued

Understanding provisioning and deprovisioning

July 21, 2017

In this Q&A, ITS Identity Management Manager Celeste Copeland explains two key identity management concepts. This post is part of a continuing series about ITS Identity Management. What are provisioning and deprovisioning? One of the key responsibilities of Identity Management … Continued

Getting to know ITS Identity Management

July 17, 2017

This introduction to ITS Identity Management (IdM) launches a Getting to Know series. IdM provides and maintains services that are foundational to operations at UNC-Chapel Hill. What does Identity Management do? Identity Management gathers information about a person that is … Continued

ITS installs fiber for Athletics for sports network

July 13, 2017

ITS has begun installing a couple miles of fiber on campus that will enable the Athletics department to provide live video and data for the ACC Digital Network that ESPN and the Atlantic Coast Conference are launching in 2019. “No … Continued

Retirees embrace support at Office 365 migration clinic

June 27, 2017

ITS attracted about 150 UNC-Chapel Hill retirees to a Office 365 migration clinic organized specifically to provide that University population with individualized assistance with setting up their multiple devices for Office 365. Retirees packed the set-up clinic On May 24, … Continued

Field Team benefitted Office 365 campus migration

June 26, 2017

With the bulk of the Office 365 migrations complete, four of the original eight-member Field Team moved over on June 19 to assist the Service Desk with Fall Rush support. Alexandra Tocchi, Brian Reilly, Rajita Maharjan and Timothy Shelley will … Continued

An at-a-glance look at ITS Middleware’s key services

March 29, 2017

In the second post of a Getting to Know series about ITS Middleware Services, the Middleware team highlights eight of the group’s key service offerings, in the chart below. The series launched with Middleware Services Manager Patrick Casey, in a … Continued

Kielt honored in 2016 for lifetime achievement

November 7, 2016

During the past year, Chris Kielt, Vice Chancellor for Information Technology and Chief Information Officer, did what he always does. He led the Information Technology Services team in its support and enrichment of technology offerings and services at UNC-Chapel Hill. … Continued

ITS showcases accomplishments in annual report

October 17, 2016

With the release of its 2015-2016 annual report, UNC-Chapel Hill Information Technology Services is pleased to share the organization’s accomplishments over the last academic year and highlight the services performed by its dedicated and talented staff. Every fall ITS publishes … Continued