ITS and UNC Housing and Residential Education are joining forces and resources, with the assistance of one-time funding support from within the University, and engagement of the Residence Hall Association, for the purpose of providing pervasive wi-fi/wireless coverage within all on-campus University residence halls. Continue reading
The Neutral Hosting/DAS initiative is a multi-year project, funded by the DAS licensees (“consortium”), to provide reliable outdoor and indoor cellular coverage and capacity across the UNC campus. This unique approach provides a common (shared) transport infrastructure for all cellular carriers in addition to providing enhanced in-building coverage for UNC Public Safety’s two-way radio system. Due to the complexity of system design, construction coordination and approval requirements, the DAS is being deployed in three phases over the next few years. Continue reading
Over the course of the next two years, Information Technology Services Communication Technologies is replacing the legacy AT&T Centrex phone service with a new, hosted, Voice over Internet Protocol (VoIP) system from Verizon Business – Verizon Business Hosted IP Centrex (HIPC). In addition to realizing cost savings for the University, this new technology brings new phones and the capability to move phones without direct coordination with an outside vendor. Continue reading
Two initiatives are underway across campus to improve the security for campus wi-fi/wireless connections – one dealing with encryption, the other with authentication.
From an encryption perspective, much of the campus is still using the old legacy wireless network/SSID “UNC-1”, which was set up before the turn of the century when wi-fi started on campus. As such, what encryption that SSID uses (WEP) is no better than no encryption and any information transmitted using UNC-1 can be eavesdropped by anyone else connected to that access point. In addition, many vendors of wireless hardware are discontinuing support for WEP. The alternative to WEP for encryption is WPA2, which is used by the campus wireless networks/SSIDs UNC-Secure and UNC-PSK. Since June 2013, departments have been volunteering to have UNC-1 removed from the access points in their building. These removals are taking place every Tuesday evening with the goal being the complete removal of UNC-1 across campus by the 2013 Fall Break. Continue reading
During this past spring and summer, ITS Comm Tech and Teaching and Learning undertook an initiative to install pervasive wi-fi coverage in all General Purpose Classrooms on campus. The IT representatives of the professional schools were also asked for their top priorities for classroom wireless and coverage was added in many of those areas as well. Over 230 new wireless access points were installed to make this happen. Continue reading
ITS is developing a new secure storage solution. The service model is being developed through collaboration with the IT Executive Council (ITEC) and the IT Infrastructure Steering Committee. The solution is designed to store sensitive data as defined in the UNC Information Security Policy. User access to the service will be through the CIFS protocol. Windows customers will map a drive to \\secnas.unc.edu\departmental_share. Mac and Samba clients will connect via their native functionality. Continue reading
HeelMail is the student e-mail system at the University of North Carolina at Chapel Hill. It is powered by Microsoft’s Live@edu platform. Advantages of using HeelMail include collaboration tools, a calendar and integration with the ITS-managed Exchange e-mail system for faculty and staff. Continue reading
Exchange Quota Extension Service
Given the need expressed by some campus Exchange users to have more e-mail storage than the current 2 GB quota, ITS now offers a for-fee service that supplements the default quota and provides increased storage. . . . Read More
Exchange migration updates
UNC-Chapel Hill is entering the final phase of the transition to a centrally supported campus Exchange service.
We strongly encourage units and/or users to complete their transition to Exchange as soon as possible and no later than Friday, September 16 . A mandatory transition begins on Sunday, September 18. Please be aware that any e-mail or business processes reliant on the IMAP service will not function after the mandatory transition period.
In support of the recent policy, Transmission of Protected Health Information and Personal Identifying Information Policy, e-mail encryption is now available to users of the ITS-provided campus e-mail system.
With ever-increasing risks to the University’s systems and sensitive data, the security of our systems must be strengthened and protected. Recent findings by the Office of the State Auditor for North Carolina highlighted exposure risks. To create a more protected information security environment, eight new University information security policies are being implemented immediately.