ITS Initiatives

ITS Initiatives

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@live.unc.edu

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About HeelMail

HeelMail is the student e-mail system at the University of North Carolina at Chapel Hill. It is powered by Microsoft’s Live@edu platform. Advantages of using HeelMail include collaboration tools, a calendar and integration with the ITS-managed Exchange e-mail system for faculty and staff.

After a lengthy evaluation process, the UNC-Chapel Hill Executive Branch of Student Government chose Microsoft Live@edu based on its customizable options and its ability to integrate with the ITS-managed Exchange service for faculty and staff.

Students can opt-in to the service beginning in April. Additional information on how to opt-in will be available then.

Student e-mail users of the centrally ITS-managed IMAP system (webmail.unc.edu, imap.unc.edu) should make the switch as soon as possible, no later than Friday, September 16. A mandatory transition begins on Sunday, September 18.

Sign up for HeelMail

If you are a UNC-Chapel Hill student and want to start using HeelMail, visit unc.edu/heelmail/signup.

How to sign up for HeelMail

1. Go to http://www.unc.edu/heelmail/signup in your web browser
2. Enter your Onyen and password in the dialog box
3. You will see a “Home” tab
4. Click the “Email Sign UP” link, by default the “Update Listserv Subscriptions” box should be checked (this will automatically update your listserv subscriptions from current UNC-Chapel Hill email to HeelMail (onyen@live.unc.edu).
5. Press the “Submit” button
6. Shortly after clicking the submit button, you will receive an email at your current UNC-Chapel Hill email account with instructions on how to set up your new HeelMail account, including how to transfer emails into your new account and more.

Useful links:

HeelMail Updates

Stay up to date on the latest HeelMail news and events at the following links:

http://twitter.com/#!/HeelMail

http://www.facebook.com/pages/HeelMail/194596157240709

http://studgov.web.unc.edu/

Microsoft Exchange at UNC-Chapel Hill

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Latest News

Exchange Quota Extension Service

Given the need expressed by some campus Exchange users to have more e-mail storage than the current 2 GB quota, ITS now offers a for-fee service that supplements the default quota and provides increased storage. . . . Read More

Exchange migration updates

UNC-Chapel Hill is entering the final phase of the transition to a centrally supported campus Exchange service.

We strongly encourage units and/or users to complete their transition to Exchange as soon as possible and no later than Friday, September 16 . A mandatory transition begins on Sunday, September 18. Please be aware that any e-mail or business processes reliant on the IMAP service will not function after the mandatory transition period.

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New University security policies

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With ever-increasing risks to the University’s systems and sensitive data, the security of our systems must be strengthened and protected. Recent findings by the Office of the State Auditor for North Carolina highlighted exposure risks. To create a more protected information security environment, eight new University information security policies are being implemented immediately.

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University-wide sensitive data risk assessment

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Information security breaches hit the news almost every day. Breach notification is increasingly required by law and can be expensive and damaging to the reputation of the organization that experiences a breach.

To further protect the University from these threats, the ITS Office of Information Security will manage a University-wide risk assessment to determine the locations of sensitive data, the highest risks to sensitive data and cost-effective controls to protect sensitive data.

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