Wi-Fi 6E — which ITS is deploying to campus right now — is the most significant upgrade to Wi-Fi in more than 20 years. As more devices use those bands, conversations overlap and interfere with each other, which degrades performance. … Read more

Campus network hits new highs New peak download rate: 40Gbps “Our investments in connectivity and architecture are paying off,” Turner said. This new download rate of 40Gbps would have been “impossible” with previous equipment, he said. Access points on campus: … Read more

Protecting email reputation Behind the scenes, ITS teams have worked for months to untangle decades of email settings at UNC. In addition to configuring DMARC on 160 UNC domains and subdomains, teams have identified technical changes that will further protect … Read more

In February, two major email providers, Gmail and Yahoo, will begin strengthening sender requirements to fight spam. Google will implement major changes on February 1 and Yahoo said changes will take effect sometime during the month. If you send bulk … Read more

In early October, four ITS leaders presented at the 2023 EDUCAUSE annual conference, a gathering that bills itself as “the premier higher ed IT event” of the year. The ITS leaders who presented at the October 9-12 conference in Chicago … Read more

A good tech tip is that if you’re having trouble accessing an ITS service like Canvas, Time Information Management (TIM), ConnectCarolina, or Wi-Fi, you should check ITS Status. Subscribe and customize To subscribe, visit ITS Status, click the “subscribe to … Read more

This was a busy summer for ITS. Teams across ITS contributed to major projects to get campus technology ready for the Fall semester. From software to hardware to a new physical space, here are the major changes you’ll see as … Read more

ITS Network Deployment staffer Mary Wezyk, a soccer fan, had already purchased her tickets for the July 19 international soccer match between Chelsea and Wrexham at Kenan Stadium. Then she was called upon, along with other ITS employees, to play … Read more

When students move into Morrison residence hall in mid-August, they’ll enjoy faster, stable Wi-Fi. Over the summer, ITS significantly boosted wireless capacity and coverage on every floor of the 10-story dorm. With help from contractors, ITS Networking staffers worked all … Read more

Rescheduled Porting is a complicated process and is highly regulated by the Federal Communications Commission (FCC). The process to move a group of phone lines, when everything goes according to plan, takes 55 days. This timeline includes time required by … Read more

On May 30, ITS launched a new system that enables major improvements to communicating when ITS systems and services are not working normally. The new centralized monitoring platform, Opsview, will soon be fully integrated with ITS’ existing notification platform and … Read more

ITS Networking has released its newest biannual report, covering July through December 2022. Created by Ryan Turner, Head of Networking at ITS, the report provides insight into the vital work that keeps the University’s networks humming. From developing a new … Read more