October is Cybersecurity Awareness Month. All month long, ITS News will highlight how ITS — and you — keep the University safe. In this guest post, Josh Jenkins with the Information Security Office, shares how machine learning technologies are changing … Read more

October is Cybersecurity Awareness Month and ITS and the Information Security Office are celebrating all month long with activities, events and resources. Learn how to protect yourself and the University, online — and have some fun doing it. Founded in … Read more

Whether you’re a student, instructor or staff member, you likely know you can use Adobe Creative Cloud to work with PDFs in class or edit photos for your organization. You might not realize how much more you can create with … Read more

ITS Identity Management (IdM), has a new name, effective immediately. The unit is now Identity & Access Management, or IAM. Celeste Copeland, Manager of IAM, said that new name “reflects that we are responsible not just for management of credentials, … Read more

Move-in, Fall Fest and a drink from the Old Well are some of Carolina’s best traditions for the beginning of the Fall semester. One of the worst? Job scams. Criminals send phishing emails year-round and use techniques that make you … Read more

A good tech tip is that if you’re having trouble accessing an ITS service like Canvas, Time Information Management (TIM), ConnectCarolina, or Wi-Fi, you should check ITS Status. Subscribe and customize To subscribe, visit ITS Status, click the “subscribe to … Read more

Back to school means back to meetings! While that phrase may not inspire a lot of excitement, here are three ways you can use tech for smoother meetings — from start to finish — this semester. Make scheduling automatic, take … Read more

The new Service Desk location in the Frank Porter Graham Student Union is now officially open for walk-in tech support. After nearly a year of planning and construction, you can visit the flagship space just down the hall from Bojangles … Read more

This was a busy summer for ITS. Teams across ITS contributed to major projects to get campus technology ready for the Fall semester. From software to hardware to a new physical space, here are the major changes you’ll see as … Read more

ITS Network Deployment staffer Mary Wezyk, a soccer fan, had already purchased her tickets for the July 19 international soccer match between Chelsea and Wrexham at Kenan Stadium. Then she was called upon, along with other ITS employees, to play … Read more

When students move into Morrison residence hall in mid-August, they’ll enjoy faster, stable Wi-Fi. Over the summer, ITS significantly boosted wireless capacity and coverage on every floor of the 10-story dorm. With help from contractors, ITS Networking staffers worked all … Read more

On July 24, the ITS ResNET team went to work upgrading the Carolina Gaming Arena. In fact, it was the “first big upgrade to the gaming arena since it was opened,” said Savannah Dunn, ResNET’s Assistant Program Director of Residential … Read more