October is Cybersecurity Awareness Month. In this guest post, Drew Trumbull, Incident Response Team Lead with the Information Security Office, shares how malicious actors find ways around strong security measures. All month long, ITS News will highlight this year’s theme: … Read more

This piece showcasing ITS’ Middleware team is the first in an occasional Meet the Team series.  Middleware is one of three teams within the Data Reporting Environments & Application Middleware (DREAM) division of ITS. The other teams within DREAM are Middleware, PeopleSoft and … Read more

This week 10 ITS employees will present at the SEARUG (Southeast Regional Higher Education Users Group) Alliance conference in Raleigh. Of those, nine staffers are from ITS Enterprise Applications and one staff member is from ITS’ Change Management team, which … Read more

Whether it’s reading a syllabus on Canvas, going to office hours on Zoom or writing an essay on Microsoft Word, UNC-Chapel Hill students use technology every day. They have many questions and need troubleshooting help for all that technology. Providing … Read more

October is Cybersecurity Awareness Month. In this guest post, Jared Perdue, Information Security Specialist with the Information Security Office, shares how you can boost your mobile security. All month long, ITS News will highlight this year’s theme: See yourself in cyber. … Read more

When first-year students moved into Cobb, Ehringhaus and Craige dorms in mid-August, few likely gave their strong, stable wireless connection a second thought. The students expected it, just like water and electricity. “I just kind of assumed the Wi-Fi would … Read more

October is Cybersecurity Awareness Month. All month long, ITS News will highlight this year’s theme: See yourself in cyber. In this article, seeing yourself in cyber means seeing the possibilities for careers in cybersecurity. To learn more about other ways … Read more

On October 19, you will notice a change to Single Sign-On (SSO). While Single Sign-On may not be a familiar name, you use SSO — and your Onyen and password — to log into many campus systems, including ConnectCarolina and … Read more

The COVID-19 pandemic and shift to hybrid and remote working changed our relationships with our office phones. Call forwarding to another number was an option, but things got complicated if you wanted to use a landline and changed locations frequently … Read more

Mechelle Clayton has been named Assistant Vice Chancellor for ITS Enterprise Applications, effective October 1. She has served as Interim Assistant Vice Chancellor for Enterprise Applications since October 2019. Clayton was chosen for the permanent position following a national search. … Read more

Picture this: you’ve been trying to nail down some details for what feels like weeks, sending emails and playing phone tag. The good news is that you finally have a voicemail with all the details. The bad news is that … Read more

There is a running joke that tech people always work in basements, so when the ITS Service Desk staff were told they would be moving from the lower level of one library to that of another, it seems unlikely it … Read more