ConnectCarolina promises data analytics feast

September 18, 2014

ConnectCarolina will enable tremendous reporting capabilities for UNC-Chapel Hill. While ConnectCarolina will provide all sorts of new capabilities upon go-live October 1, one capability is universally captivating campus administrators: reporting. For some, all the reporting that ConnectCarolina and a new … Continued

5 questions with Frances Dykstra

September 9, 2014

Frances Dykstra, Assistant Vice Chancellor for ITS Enterprise Applications, is leading her team and campus collaborators as they prepare to launch a significant new component of ConnectCarolina on Oct. 1. We asked for a sneak peak into the project. How … Continued

Faces of ITS: Q&A with Anita Collins

September 2, 2014

Title: Change Management Senior Analyst, ITS Enterprise Applications Time with ITS: 4.5 years Personal: Anita was an Air Force brat who lived in Holland and Germany as a kid before settling in Fayetteville, Tenn. She lives in Chapel Hill with … Continued

IT Response Center featured on UNC News

August 22, 2014

This article is republished with permission from UNC News.   When students first arrive on Carolina’s campus, the Information Technology Response Center (ITRC) braces for what’s to come. Sometimes it’s simple, helping a customer set up their computer. Other times, … Continued

Fall welcome message from CIO Chris Kielt

August 19, 2014

Dear Carolina community, Welcome – and welcome back – to all of our students, faculty and staff members. As we prepare to start the new academic year, I’d like to tell you about a few important technology-related resources and services … Continued

ITS launches new and improved website

August 17, 2014

Welcome to the new, redesigned ITS website. Launched on August 18, the new look represents months of work to better serve our customers. The new site features: A clean, modern design that is easier to use and navigate Icon-based design … Continued

Carolina residence halls welcome Wi-Fi

August 2, 2014

With support and encouragement from the Residence Hall Association, ITS and University Housing and Residential Education completed the Wi-Fi expansion in half the scheduled time for the project. The departments completed the work in early 2014 instead of at the … Continued

CarolinaGO: Mobile App

August 1, 2014

CarolinaGO, the official University mobile app for UNC-Chapel Hill, is now used by some 10,000 members of the campus community. The app enables students, faculty and staff to easily access resources such as dining options, a campus map, walking directions, … Continued

ITS welcomes Susan Kellogg

July 24, 2014

Earlier this year we welcome Susan Kellogg as our new Deputy Chief Information Officer.

Eduroam Wi-Fi

May 8, 2014

In Fall 2014, the University deployed the wireless service known as “eduroam” for faculty, staff and students. eduroam provides universal network access across educational institutions that subscribe to the service. The U.S. has 172 participating institutions and numerous international institutions … Continued