Important Changes to ConnectCarolina Access for Faculty and Staff

November 11th, 2013 | In Enterprise Applications, Enterprise News, News

As part of an effort to increase the security and reliability of Carolina’s information technology resources, ITS is implementing changes to faculty and staff connections to the ConnectCarolina application. The University’s data systems are under constant attack, with millions of unwanted connection attempts each month. ConnectCarolina, the administrative system for student services (and in 2014, HR/Payroll and Finance), contains sensitive data and it’s important to protect this data from these attacks by using secure methods to access ConnectCarolina. These changes will go into effect on the evening of Dec. 18.

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Accessing ConnectCarolina via Portal

November 11th, 2013 | In Enterprise Applications, Enterprise News, ITS Announcements

ITS has launched a new portal for login to ConnectCarolina at the landing page http://connectcarolina.unc.edu. This change, which took place on Oct. 18, 2013, affects everyone who uses ConnectCarolina: faculty, staff, students and alumni. The MyUNC (http://my.unc.edu/ ) web page will be phased out. The portal is a wrapper around all of ConnectCarolina, and is necessary to prepare for the addition of the Finance and HR/Payroll pieces to the Student Information and Administration (SIA) component.

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Project Videos Available on ConnectCarolina YouTube Channel

March 26th, 2012 | In Enterprise Applications

ConnectCarolina’s new YouTube channel is now available.

http://www.youtube.com/user/connectcarolina?ob=0&feature=results_main

Currently posted is video from the February 29 Finance Town Hall and the famous “Bucket Presentation,” which provides a humorous explanation of the difference in how PeopleSoft uses chartfields versus FRS.

Project Update January 2012

February 24th, 2012 | In Enterprise Applications

The ConnectCarolina project team has been working on the HR/Payroll and Finance implementations for the last 18 months. The primary focus has been determining what the University needs the system to do (“requirements”) and how PeopleSoft meets those needs

Along with subject matter experts (SMEs) and business analysts (BAs) from the functional offices as well as Campus Working Groups, the team has been engaged in a process called fit/gap:

  • Fit is a requirement that can be met by PeopleSoft without modification
  • Gap is a requirement that cannot be satisfied by PeopleSoft

Gaps are resolved by business process changes wherever possible. Under the clear direction of Sponsors and Stakeholders, the project is keeping modifications to a minimum, and all modifications require the approval of the Sponsors

Keeping modifications to a minimum saves time and money, especially when regular updates to the software are delivered by PeopleSoft, such as annual updates to federal financial aid regulations. Each update requires ITS and functional offices to conduct extensive testing before going live; modifications mean even more testing and increase the risk of problems with the system.

The Path to Go Live
On both the Finance and HR/Payroll projects, the ConnectCarolina team has been developing plans for completing the project, including estimates for conversions, interfaces, customizations, workflow, security and reporting. The goal is a final project definition covering:

  • Scope — what will be done
  • Schedule — how long it will take
  • Budget — how much will it cost

In the first half of 2012, the Stakeholders and Sponsors will review the final scope, schedule and budget. The team will then develop timelines to go-live for the Finance and HR/Payroll projects.

Just as with Campus Solutions, the Finance and HR/Payroll components will be regularly upgraded after the initial go-live. The implementation of PeopleSoft modernizes the University’s administrative systems and puts a framework in place for continual improvements.

Campus Working Groups Critical to Project
HR/Payroll and Finance Campus Working Groups have been formed, comprised of representatives from schools and units across campus. The more than 200 members of these working groups serve a critical role in the ConnectCarolina project by providing feedback on the new system/processes to the project team and by communicating information about the new system to their Schools/Divisions.

There is also an Applications Collaborative group comprised of technical support employees from schools and units across campus. This group is helping these employees prepare for the significant changes that will be introduced with the implementation of the ConnectCarolina HR, payroll and finance projects.

Reporting Project Underway
The project is also working on implementing Enterprise Performance Management (EPM), a data warehouse for all PeopleSoft applications and Oracle Business Intelligence Enterprise Edition (OBIEE), a reporting tool. The focus initially will be on Campus Solutions, but will serve all components of ConnectCarolina over time

ConnectCarolina Finance Town Hall Feb. 29

February 24th, 2012 | In Enterprise Applications

Big changes are coming to the University’s financial systems as the ConnectCarolina project implements PeopleSoft Financials. Campus is invited to learn more at a Town Hall on Wednesday, Feb. 29, 2:00 p.m. to 3:30 p.m. at Carroll Hall Auditorium (room 111).

Staff who use the University’s existing financial systems are urged to attend this Town Hall to find out:

  • How PeopleSoft is being used to build a new Finance system for campus.
  • What you can do to stay informed and involved.
  • When the changes will take place and how to prepare.

Presenters at the Feb. 29 Town Hall will be:

  • Bruce Carney, Provost
  • Karol Gray, Vice Chancellor for Finance & Administration
  • Larry Conrad, Vice Chancellor for ITS & CIO
  • Kevin Seitz, Associate Vice Chancellor for Finance
  • Jerri Bland, Assistant Vice Chancellor for Enterprise Applications, ITS
  • Don Hepp, Senior Director, HR and Finance Applications, ITS
  • Members of the Finance implementation team

This event is sponsored by the Finance Division and ITS. It is open to everyone, although it will be of special interest to those who use the existing financial systems. There is no registration required.

This event will provide a project update on the finance implementation and introduce some of the changes that will take place when the ConnectCarolina Finance project goes live. Questions are welcome.

All staff who deal with financial systems are encouraged to attend this Town Hall.

ConnectCarolina will be a fully integrated administrative system using the PeopleSoft software for Campus Solutions (Student), Finance and HR/Payroll.

ConnectCarolina Outage Sat., Feb. 11, 7am to 2pm

February 3rd, 2012 | In Enterprise Applications

ConnectCarolina will have a planned maintenance outage on Saturday, Feb. 11 starting at 7:00am and ending around 2:00pm.  ConnectCarolina will be down during this time frame.  In addition, functions that use Person Services may experience limited and/or no functionality during this outage.

View the latest system status here:http://connectcarolina.unc.edu/support/system-status/system-status.html

We appreciate your cooperation and support as we continue to make ConnectCarolina more efficient for our users.

Questions/Problems:
Help Desk: 919-962-HELP or help.unc.edu

ConnectCarolina Outage Tues., Jan. 24, 6pm – 11pm

January 19th, 2012 | In Enterprise Applications

Census will take place on the evening of Tuesday, Jan. 24. Due to the need to “freeze” the database to take the census snapshot, users will not be able to access ConnectCarolina pages from 6:00 p.m. to 11:00pm on Jan. 24. We request that all faculty and staff be logged out of ConnectCarolina by 6:00 p.m. on Jan. 24.  Students will NOT be able to use ConnectCarolina for all functions during this time.

Other functions may also be impacted. View a list of the complete outage on the System Status page.

Please contact the Help Desk (www.help.unc.edu or 962-HELP) with questions.

We appreciate your cooperation and support as we continue to make ConnectCarolina more efficient for our users.

Project Update December 2011

December 14th, 2011 | In Enterprise Applications

As the calendar year draws to a close, here is an update on both the operational and project portions of ConnectCarolina.

ConnectCarolina is the name the University uses for its PeopleSoft implementation. PeopleSoft is an enterprise administrative system that includes Campus Solutions, Human Resources/Payroll/Benefits and Finance components. Continue reading for updates on all of these components.

Campus Solutions Continually Improved
The University is well into year three of using ConnectCarolina’s Campus Solutions as its student services administrative system. There has been continued improvement to Campus Solutions, with the following functionality added in the past year:

  • Grading
  • Advisor Center
  • Tar Heel Tracker (degree audit)
  • GPA Calculator
  • Course Request Approval system
  • Online ordering of transcripts
  • Academic early warning
  • Class Roster with Pictures report
  • Summer School Admissions
  • Interfaces for the Common Application (Undergraduate Admissions) and ApplyYourself (Graduate School Admissions)

Priorities for changes to Campus Solutions are determined by the Enterprise Applications Coordinating Committee (EACC) comprised of representatives from the major functional offices in both strategic and operational roles. The EACC incorporates ConnectCarolina user feedback made through the Users Forum; the chair of the Users Forum serves on the EACC and an online forum of user suggestions is monitored and incorporated into EACC decisions.

Finance and HR/Payroll Project Update
The ConnectCarolina project team has been working on the HR/Payroll and Finance implementations for the last 18 months. The primary focus has been determining what the University needs the system to do (“requirements”) and how PeopleSoft meets those needs

Along with subject matter experts (SMEs) and business analysts (BAs) from the functional offices as well as Campus Working Groups, the team has been engaged in a process called fit/gap:

  • Fit is a requirement that can be met by PeopleSoft without modification
  • Gap is a requirement that cannot be satisfied by PeopleSoft

Gaps are resolved by business process changes wherever possible. Under the clear direction of Sponsors and Stakeholders, the project is keeping modifications to a minimum, and all modifications require the approval of the Sponsors

Keeping modifications to a minimum saves time and money, especially when regular updates to the software are delivered by PeopleSoft, such as annual updates to federal financial aid regulations. Each update requires ITS and functional offices to conduct extensive testing before going live; modifications mean even more testing and increase the risk of problems with the system.

The Path to Go Live
On both the Finance and HR/Payroll projects, the ConnectCarolina team has been developing plans for completing the project, including estimates for conversions, interfaces, customizations, workflow, security and reporting. The goal is a final project definition covering:

  • Scope — what will be done
  • Schedule — how long it will take
  • Budget — how much will it cost

In the 1st half of 2012, the Stakeholders and Sponsors will review the final scope, schedule and budget. The team will then develop timelines to go-live for the Finance and HR/Payroll projects.

Just as with Campus Solutions, the Finance and HR/Payroll components will be regularly upgraded after the initial go-live. The implementation of PeopleSoft modernizes the University’s administrative systems and puts a framework in place for continual improvements.

Campus Working Groups Critical to Project
HR/Payroll and Finance Campus Working Groups have been formed, comprised of representatives from schools and units across campus. Members of these working groups serve a critical role in the ConnectCarolina project by providing feedback on the new system/processes to the project team and by communicating information about the new system to their Schools/Divisions.

There is also an Applications Collaborative group comprised of technical support employees from schools and units across campus. This group is helping these employees prepare for the significant changes that will be introduced with the implementation of the ConnectCarolina HR, payroll and finance projects.

Reporting Project Underway
The project is also working on implementing Enterprise Performance Management (EPM), a data warehouse for all PeopleSoft applications and Oracle Business Intelligence Enterprise Edition (OBIEE), a reporting tool. The focus initially will be on Campus Solutions, but will serve all components of ConnectCarolina over time.

ConnectCarolina Outage Jan. 3

December 14th, 2011 | In Enterprise Applications

ConnectCarolina will have a planned maintenance outage on Tuesday, Jan. 3 starting at 4:00pm and ending around 11:00pm. ConnectCarolina will be down during this time frame. This impacts Campus Solutions functionality.

In addition, Person Services is impacted by this outage and other non-ConnectCarolina functions may experience limited and/or no functionality.

You can view the list of impacted services and the latest system status here: http://connectcarolina.unc.edu/support/system-status/system-status.html

We appreciate your cooperation and support as we continue to make ConnectCarolina more efficient for our users.

ConnectCarolina Outage Nov. 16, 5pm to 8pm

November 14th, 2011 | In Enterprise Applications

ConnectCarolina will have a planned maintenance outage on Wednesday, Nov. 16, 2011 starting at 5:00pm and ending around 8:00pm.  ConnectCarolina will be unavailable during this time frame. In addition, applications using Person Services may experience limited and/or no functionality during this outage.

CONNECTCAROLINA MAINTENANCE OUTAGE NOTICE

Timeframe:
Starting: 5:00 p.m., Wednesday, 11/16/2011
Ending: approximately 8:00 p.m., Wednesday, 11/16/2011

Description:
CONNECTCAROLINA MAINTENANCE OUTAGE NOTICE – November 16, 2011

ConnectCarolina will have a planned maintenance outage on Wednesday, Nov. 16, 2011starting at 5:00pm and ending around 8:00pm.  ConnectCarolina will be unavailable during this time frame.

In addition, the following functions may experience limited and/or no functionality due to their use of Person Services which is impacted by this outage:

  • UNC Directory (lookups available, but not updates)
  • On-line Application (Undergrad, Nursing, MAC, Part-time Studies, etc.)
  • UNC Guest ID creations
  • TouchNet (Online Application only)
  • Affiliate
  • InDEPTh
  • Check Request
  • Web Travel
  • Web Vendor
  • Friday Center Applications (CPPSReg, PDEPReg, CEU, FCCPS)
  • UNCAll
  • EPAWeb (New Hire Actions Only)
  • Applicant Web (Employees cannot update their PID under their Applicant Profile)
  • HRIS
  • FACS II Administration
  • Onyen Services
  • PID Create
  • PID Inquiry
  • Hospital Viewer

We appreciate your cooperation and support as we continue to make ConnectCarolina more efficient for our users.

Who is affected?:
Everyone

Questions/Problems:
Help Desk: 919-962-HELP or help.unc.edu