What you need to know about Splunk at ITS Middleware

April 12, 2017

In the fifth post of a Getting to Know series about ITS Middleware Services, the Middleware team shares statistics that enlighten us about the use of Splunk at UNC-Chapel Hill. The group also outlines the ways that it is expanding … Continued

About Splunk: A Q&A with Patrick Casey

April 10, 2017

In this Q&A, ITS Middleware Services Manager Patrick Casey talks about Splunk–what it is, why ITS uses it and where UNC-Chapel Hill is headed in its use of the system. This Q&A is the fourth post in a Getting to … Continued

An at-a-glance look at ITS Middleware’s key services

March 29, 2017

In the second post of a Getting to Know series about ITS Middleware Services, the Middleware team highlights eight of the group’s key service offerings, in the chart below. The series launched with Middleware Services Manager Patrick Casey, in a … Continued

A Q&A with Kim Stahl of the ITS Policy Office

February 8, 2017

In this Q&A, IT Policy Facilitator Kim Stahl of the ITS Policy Office at UNC-Chapel Hill explains the role of the ITS Policy Office, what she’s working on in 2017 and why this work matters. This Q&A is the first … Continued

2-Step Verification launching on October 5

September 22, 2016

On October 5, UNC-Chapel Hill will implement 2-Step Verification, a process designed to secure and safeguard personal information and vital University data and credentials. At a time when phishing scams are becoming ever more frequent on our campus, this enhancement … Continued

6AM Update – Campus Email Outage

June 10, 2016

As you are probably aware, yesterday, June 9th, ITS experienced a significant degradation of email service. Teams have been working around the clock to troubleshoot and are working directly with the vendor on the issue. What to expect today Because … Continued