Blackboard Features for Analysts

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 1 LOGIN PROBLEMS more
  1. User has new PID, new Onyen or has changed the Onyen
  2. User has PID but no Onyen
  3. Other Ldap problems
 2 COURSE ACCESS PROBLEMS/ REQUESTS more
  1. Disabled enrollment
  2. Non-Onyen username / double identity
  3. User is not listed as instructor of record
  4. Course is not available to students yet
  5. Multi section course site
  6. Cross listed course/ disabled site
  7. Batch enrollment request
 3 SITE CREATION REQUESTS
  1. Course is listed with the university registrar
  2. Course is not listed with the university registrar
  3. Site is not for teaching purposes
 4 DELETE /REMOVE REQUESTS
  1. Remove instructor from course
  2. Remove student from course
  3. Site deletion request
  4. Non-Onyen username deletion request
 5 LAST NAME, EMAIL ADDRESS ISSUES
  1. Privacy flag
  2. Changes don't stay
 6 ADDING AND MODIFYING COURSE SITE'S MATERIALS more
  1. Course copy
  2. Uploading/ deleting content
  3. External links
  4. Multimedia content (to create a link to streaming media see category 6c)
 7 CUSTOMIZING SITE'S APPEARANCE more
  1. Editing course menu
 8 ASSIGNMENT COLLECTION more
  1. Assignment tool
  2. Digital Dropbox
  3. File exchange
  4. Teams LX
 9 COMMUNICATION AND COLLABORATION TOLLS (DISCUSSION BOARD, EMAIL, CHAT CALENDAR, VIRTUAL CLASSROOM...) more
  1. Discussion board is not working/ available
  2. Collaboration tools (chat and virtual classroom) are not working/ available
 10 ASSESSMENT TOOLS (TESTS, SURVEYS AND POOLS) more
 11 GRADE CENTER more
Last Modified: August 11, 2009
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