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Statistics

Statistics(Last 30 Days)

• Help Request Resolution
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• Help Requests Created by Group (Detailed Web Focus Report)
• Help Requests Solved by Group (Detailed Web Focus Report)
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• Help Requests Solved By Point Of Contact

Statistics(Historical)

• Walk In Help Requests Solved by Location
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• Total Help Requests Created by US & E

Computer Repair Center (CRC)

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• Remedy Requests YTY Comparison
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On-Site Technical Support

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