Remedy Services
Our Focus
The Remedy Services and Development team supports the faculty, staff and students of UNC Chapel Hill in use of the Remedy Action Request System, comprised of customized applications including the UNC-Request for Service (RFS), Project Tracking System (PTS), Computer Repair Center (CRC) application, Group Information (GI), and the Customer Relationship System (CRS) application. These applications afford 250+ groups across campus the ability to access a centralized database to communicate, document, track and resolve services requests at UNC Chapel Hill. Our group provides technical support, user training, documentation, reporting and workflow management for all of our applications. If you are a UNC Chapel Hill organization interested in using Remedy applications please contact us using the "Contact Information" email on the right of this page. We will reply to you to discuss the use of our applications and the possible purchase of Remedy licensing.
Remedy Services News
Download Windows Client (Version 7.1 patch 6) - 05/02/2009 Remedy 7.1 Upgrade Information
- 05/02/2009 Remedy 7.1 Upgrade Documentation
- 01/07/2009 Even More Remedy Change Plan Training Sessions Posted on LearnIT
- 12/04/2008 More Remedy Change Plan Training Sessions Posted on LearnIT
- 11/26/2008 Remedy Change Plan Training Power Point
- 11/12/2008 Remedy Change Plan Training Video
- 11/12/2008 Remedy Change Plan Training Posted on LearnIT
- Archives
Remedy Applications
Remedy Web Access
