Walk-In Hardware Support
Hardware Support
Hardware Support of Lenovo/IBM computers is offered by the Computer Repair Center (CRC) through the ITS Response Center. This includes both warranty and non-warranty repair. For non-warranty issues on CCI computers the CRC will provide free diagnostics and estimate.
Warranty
Each CCI computer comes with a world-wide warranty. To check the warranty status of your computer, please visit the Lenovo website. Repairs covered under warranty will not result in a charge.
Insurance
CCI computers purchased by incoming freshmen are also covered by insurance policies from Safeware. These policies cover accidental damage to the computer. Payment of a $250 per-incident deductible must be made to the RAM Shop before an computer repaired under insurance may be picked up.
- Please note: insurance coverage only extends to the United States, Canada, and Puerto Rico.
