Group Contact
Tonya Heath
Operations Manager,
ITS Control Center

E-mail: tonya_heath[at]unc.edu
Phone: (919) 962-5469

Shift Schedule

Three rotating shifts allow the ITS Control Center to be staffed 24x7x365. Generally, team members will be available as follows:

Shift Staff
1st Shift
7:00am to 4:00pm
Keith Alexander
Eric Young
2nd Shift
1:00pm-10:00pm
Mike Hawkins
Keith Makuck
Matthew Mauzy
3rd Shift
10:00pm-7:00am
Jay Bernardoni
Jason Coleman
Ryan Hammonds
Joe Waddell

 

Control Center Operations Manager, Tonya Heath