Messaging, Collaboration and Workgroup Solutions
Messaging, Collaboration and Workgroup Solutions offers enterprise-class Microsoft-based solutions to departments, providing end-user and departmental productivity solutions to on-campus units. They are responsible for delivering services primarily to departmental organizational units.
Messaging, Collaboration and Workgroup Solutions works with Exchange, IMAP, Sharepoint, Office Communicator, wikis, blogs and more.
Service Level Agreements (SLA's)
- Guidelines for Active Directory Organizational Unit Administration (PDF)
- SLA for Physical Server Hosting (PDF)
- SLA for Virtual Server Hosting (PDF)
Request for Service Surveys
These surveys gather pertinent information and generate a Remedy ticket to track your service request.
