Pinnacle Support Services
Pinnacle Support Services provides billing and collections support for ITS to University Departments, Students, UNC Hospitals, and UNC affiliates.
University Departments are billed monthly for all ITS supported services which include charges for local telephone service, network services, local and long distance usage charges, equipment rental, installation charges, and other special construction charges. Monthly charges may be accessed via Finance Central.
UNC Hospitals and UNC affiliates receive monthly statements for all ITS supported services which include charges for local telephone service, network services, local and long distance usage charges, equipment rental, installation charges, and other special construction charges.
Student customers receive monthly statements for telephone features and long distance telephone service.
