Information Technology Services at UNC-Chapel Hill

Summer 2008 Blackboard sites to be set to “Unavailable�? on Friday, August 15, 2008.

August 11, 2008 | In Service Notices , Automatic Data Update On Friday, August 15, 2008, ITS will set all summer 2008 Blackboard course sites to be unavailable to students. After this change is made, students and guests will no longer see links for summer 2008 sites when they log into https://blackboard.unc.edu/. Instructors, teaching assistants and course builders will still be able to access these sites as usual. Instructors or teaching assistants may continue to allow students to access these sites by making them available gain.

Update on (RESTORED) course sites.

May 15, 2008 | In Service Notices , Bug/Problem , Unplanned Outage , Automatic Data Update Carolina’s Blackboard services recently transitioned to an outside hosting service, Blackboard ASP. During the transition, Blackboard ASP experienced serious technical issues resulting in the service being unavailable to campus on Wednesday, May 14.

Blackboard services are available to all users.

Please Note that the data contained in the system is current as of Friday, May 9.

If you made site changes between May 10 and May 13:

Content entered by instructors or TAs into their courses between May 10 and May 13 is now available to instructors and TAs in newly created duplicate sites. Duplicate sites have the name of the original course sites plus the word (RESTORED). Note that:

• (RESTORED) sites have the content of the corresponding original sites in addition to the content added by Instructor or TAs between May 10 and May 13.
• (RESTORED) sites do not contain student enrollments or any data associated with students and thus are not suitable for teaching purposes. However you may copy content from the (RESTORED) sites into the corresponding original sites following these instructions http://help.unc.edu/?id=4843.
• (RESTORED) sites do not contain data entered by the students between May 10 and May 13.

(RESTORED) sites for the Summer Session I and OneMBA courses are available in the system as of May 15 (see the list of these courses here). (RESTORED) sites for other semester courses are available as of May 18 (see the list of these courses here). Unfortunately, student data entered between May 10 and May 13 cannot be retrieved at this time. Please ask students to resubmit any content that was entered into the course site from May 10 to May 13. If you require further assistance to update the content of your site, please call 962-HELP. We apologize for the inconvenience caused by this transition.

Collaboration Services Restored After Successful Migration to Hosting

May 10, 2008 | In Service Notices , Automatic Data Update The Virtual Classroom and the Light Chat Services have been fully restored. All users should now be able to access the system and continue their work as usual. If you have problems please contact the Help Desk. Thank you for your patience during this migration downtime.

Spring 2007 Blackboard sites to be reset to “Unavailable�? on Thursday May 31st 2007.

May 29, 2007 | In Service Notices , Automatic Data Update

On Thursday May 31^st 2007, ITS will reset all Spring 2007 Blackboard course sites to be unavailable to students. After this change is made students and guests will no longer see links for Spring 2007 sites when they log into Blackboard.  Instructors, teaching assistants and course builders will still be able to access these sites as usual. Instructors or teaching assistants may continue to allow students to access these sites by making them available gain.

 

Information related to Course Statistics and Content Tracking will be deleted from the system on May 22nd, 2007.

May 17, 2007 | In Service Notices , Upgrade/Maintenance Period , Automatic Data Update If you use Course Statistics or Content Tracking as an instructor, please make sure to check or download the statistics by 5 PM Tuesday, May 22nd, 2007. On this day all the statistics currently in the system will be deleted in order to perform necessary maintenance. This will not require the Blackboard system to be out of service. To download Course Statistics follow these directions: 1. From in the Control Panel of your course, click Course Statistics (in the Assessment section). 2. Select the report type, time period and users for your search, and click Submit. 3. On the Course Statistics page click Export Data. 4. Save the file on your computer. The file is saved with the extension .csv, which can be opened with programs MS Excel. To download Content Tracking follow the directions as described at: Enabling and Viewing Content Tracking Reports. Note that in order to collect Content Tracking statistics for a piece of content in your site, this feature must have been enabled previously. Statistics for Content Tracking will only be recorded from the date the Content Tracking was enabled. Reminder: As a good practice we recommend that you back up your statistics frequently in the event that they become unavailable unexpectedly.